Dynatrace enables flawless and secure digital interactions.
Waltham , MA

Senior Sales Operations Analyst – Incentive Plan Program at Dynatrace (Waltham, MA)

| Waltham
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Senior Sales Operations Analyst
Are you someone gets excited at the prospect of enabling a rapidly growing and globally distributed leader in software? Do you thrive working in a highly visible, collaborative, and professional environment, where variety and change is the norm? Do you have a drive for developing your professional career by adding meaningful depth and breadth to your love for Sales Operations and Incentive Compensation?
If you answered yes to the above three questions, then this is your opportunity to be part of one of the fastest-growing companies in the Cloud. We are looking for a curious but focused individual who is passionate about balancing personal development with driving positive change across a global leader in software.

About Your Team
You will be a key member of Dynatrace’s Global Sales Operations Incentive Compensation & Territory Coverage team. The Incentives and Territory Coverage team works closely with senior sales leadership to drive a competitive Sales Incentive program and coverage strategy that attracts and retains top sales talent. 
About You
In addition to your experience with Sales Incentives programs, you possess strong interpersonal and collaboration skills and partner effectively with colleagues in sales, finance and HR. Your strong organizational skills and relationship building skills will put you in a visible role supporting the effectiveness of our rapidly growing global sales organization and will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our growing global organization.

About Your Role
· Your role contributes to driving sales effectiveness through responsibility for operational excellence for our Sales Incentive Program.  
· Key role in the development, management and implementation of sales compensation plans and programs, including implementation of new tools and processes as the organization grows and scales
· Manage the timely creation, distribution, and governance of our sales incentive compensation plans, including SOX compliance activities
· Partner with Finance on commissions budget planning, forecasting and accruals
· Collaborate with finance and sales operations colleagues on quota allocation for timely completion of sales incentive plans.
· Act as a liaison between the Sales organization and the Finance Commissions organization to ensure timely resolution of inquiries, exceptions, and adjustments
· Provide analyses and incentive plan related reporting to sales and operational leadership
· Collaborate cross functionally with partners in Sales, Sales Operations, Finance, & HR to streamline efficiency and effectiveness of systems and processes
· Partner with sales leadership and sales operations on sales organization changes and associated territory alignment and quota impacts
· Key participant in producing education materials for sales incentive program s to sales organization
· Contribute to defining and documenting Sales incentives policies and program documentation
· Provide analytical support and ad-hoc research and analysis on other related variable compensation projects or growth initiatives across Sales Operations

Your Qualifications

  • 8-10 years of developing, implementing and/or administering incentive compensation programs. Sales Operations, Finance, and/or HR background in High Tech or Software is valuable
  • Bachelor’s degree or higher in Finance, Business Administration, Economics, or related field
  • Successful track record of synthesizing large quantities of data within Excel and concisely summarizing insights and takeaways
  • Excellent written and verbal communication and presentation skills
  • Ability to independently manage agreed upon milestones and deliverables with a high degree of accountability
  • Ability to drive change through collaboration and influence across multiple stakeholders with varied perspectives
  • High level of comfort building reports and dashboards within Excel and PowerPoint. Expert level Excel skills
  • Experience with SQL, Tableau and/or other BI tools is a plus
  • Experience with Varicent ICM is a plus


Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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Where we are

Just 11 miles west of Boston, you'll find the Dynatrace headquarters, placed outside the bustle of the city in the tech-hub of Waltham.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • AngularFrameworks
    • DynatraceAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Volunteer in local community
Greater Boston Food Bank. Cradles 2 Crayons.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 100% of annual salary with no maximum.
Dental Benefits
Our dental plan covers $2500 of expenses.
Vision Benefits
Annual eye exams are $10 co-pay with $140 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Dynatrace, Inc. 401(k) retirement plan offers pre-tax and after-tax contributions, a wide spectrum of investment options, loans and a year-end True-up.
401(K) Matching
Dynatrace, Inc. provides employees with a 401(k) matching plan managed by Fidelity. We match 6% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Dynatrace, Inc. offers qualified employees to purchase company shares at a 15% discount.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees have unlimited Sick days.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Dynatrace, Inc. offers pre-tax commuter benefits for all employees.
Company Outings
Game Room
Stocked Kitchen
Dynatrace, Inc. has a fully stocked kitchen including unlimited snacks, coffee, tea.
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available

An Insider's view of Dynatrace

How would you describe the company’s work-life balance?

Work-life balance at Dynatrace is great. Our PTO plan allows me to travel and spend time with family and friends throughout the year. Hybrid work models provide flexibility to work from the office and from home. When I choose to work from the office, our headquarters is equipped with a game room and teams host happy hours.

Hannah Fleming

Sales Development Representative

What does your typical day look like?

I start going through my Salesforce tasks and running through my Cadences in SalesLoft -- this consists of sending targeted emails, executing campaigns, and cold calling. Throughout the day I'm always on LinkedIn where I read any posting from my Named Accounts, read through profiles and network. I then communicate these findings with my Reps.

Kristen Armata

Sales Development Representatives NORAM

How does the company support your career growth?

Dynatrace has a fantastic training program in place to support new hires! The SDR team continues that training with weekly, monthly, and quarterly enrichment to help new employees gain the skills needed to be successful!

Jamie Mallett

Partner Program Manager NORAM

How do you make yourself accessible to the rest of the team?

From the time the new employees attend boot camp to their time in the field around the world, I make myself available to every rep, manager, SE...the entire organization for sales calls, employee meetings, partner calls, events, etc. I have direct communication with team members daily and I give everyone my number and they know they can call me.

Steve Pace

SVP, Global Sales

How has your career grown since starting at the company?

I’ve been with Dynatrace for 2+ years now and it’s incredible to look back and see how I’ve grown professionally over that time. From launching a company-wide employee advocacy program to having the opportunity to teach incoming “Dynatracers” about the benefits of social media.

John Rocker

Social Media Manager

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