Dynatrace
Because the world needs software to work perfectly!
Waltham , MA

Senior Manager – Sales Operations Strategic Planning and Analysis

| Waltham
We are seeking an outgoing, hands-on, and collaborative individual to lead the Global Sales Operations team’s Strategic Planning and Analysis functions. The person filling this role will cross functionally partner with global stakeholders across the sales organization, playing a critical role in ensuring the continued acceleration of the business. 
 
 
About You
Are you someone gets excited at the prospect of enabling a rapidly growing and globally distributed leader in software? Do you thrive working in a highly visible, collaborative, and professional environment, where variety and change is the norm? Do you have a drive for developing your professional career by adding meaningful depth and breadth to your love for Sales Operations?
 
If you answered yes to the above three questions, then this is your opportunity to be part of one of the fastest growing companies in the Cloud. We are looking for a curious but focused individual who is passionate about balancing personal development with driving positive change across a global leader in software.
 
About Your Team
 
You will a leader within Dynatrace’s Global Sales Operations Analytics and Planning team. The Analytics and Planning team works closely with senior leadership to enable efficient and effective decision making, while ensuring crisp operational excellence.
 
More About You
 
Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. Your relationship-building skills will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our global organization.
 

What You’ll be Doing

  • Develop and lead team of 3 direct reports (Analyst/Sr. analysts - 1 in seat, 2 incremental TBH) 
  • Lead the annual sales planning process, driving the development of the 1 year and 3 year sales plan
  • Instrument and communicate current state vs each of the key planning assumptions metrics throughout the year
  • Develop and align leadership on annual goals, objectives, KPIs
  • Lead headcount planning process, aligning business needs with growth expectations across geo sales operations teams
  • Lead the quota planning process and develop/manager the productivity capacity planning model

Who You’re Working With

  • You’ll work closely with senior and executive leadership throughout the year, ensuring alignment of and on business goals and expectations
  • You’ll partner with the broader Sales Operations team members across the globe, ensuring they’re aligned on expectations and able to execute against plan

Your Qualifications

  • 5-10 years of progressive Sales Operations experience and a Bachelor’s degree in Business, Management or relevant field or its equivalent; a Masters degree is a plus.
  • Prior Experience with Sales Capacity Modeling and Predictive Analytics
  • 1-5 years managing or leading individual contributors
  • Innate ability to develop cross functional business relationships across all levels of management seniority
  • Capability to implement best in class processes focused on delivering business results.
  • Ability to concisely communicate complex topics to a broad audience including technical and non-technically driven functions.
  • Desire and proven experience in driving change building scalable processes along the way.
  • Ensure decisions are aligned with the interests of Dynatrace’s shareholders and will drive value shareholder value.
  • Strong analytical and quantitative capabilities are required.
  • Experience with and working knowledge of Salesforce.com is required.
  • Experience in the software/high-tech industry is a plus.
  •  

#LI-SD1

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.
 
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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Where we are

Just 11 miles west of Boston, you'll find the Dynatrace headquarters, placed outside the bustle of the city in the tech-hub of Waltham.

Technology we use

  • Engineering
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    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • AngularFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynatraceAnalytics
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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Greater Boston Food Bank. Cradles 2 Crayons.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 100% of annual salary with no maximum.
Dental Benefits
Our dental plan covers $2500 of expenses.
Vision Benefits
Annual eye exams are $10 co-pay with $140 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Dynatrace, Inc. 401(k) retirement plan offers pre-tax and after-tax contributions, a wide spectrum of investment options, loans and a year-end True-up.
401(K) Matching
Dynatrace, Inc. provides employees with a 401(k) matching plan managed by Fidelity. We match 6% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Dynatrace, Inc. offers qualified employees to purchase company shares at a 15% discount.
Child Care & Parental Leave Benefits
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees have unlimited Sick days.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Dynatrace, Inc. offers pre-tax commuter benefits for all employees.
Game Room
Stocked Kitchen
Dynatrace, Inc. has a fully stocked kitchen including unlimited snacks, coffee, tea.
Professional Development Benefits
Promote from within
Online course subscriptions available

An Insider's view of Dynatrace

How would you describe the company’s work-life balance?

Dynatrace has provided me with the tools and flexibility to work remotely (when needed) which has allowed me opportunities to be an involved, present parent and have the option to travel while still fulfilling the obligations to the organization I support.

Joe Callina

Lead Sales Recruiter

What does your typical day look like?

I start going through my Salesforce tasks and running through my Cadences in SalesLoft -- this consists of sending targeted emails, executing campaigns, and cold calling. Throughout the day I'm always on LinkedIn where I read any posting from my Named Accounts, read through profiles and network. I then communicate these findings with my Reps.

Kristen Armata

Sales Development Representatives NORAM

How does the company support your career growth?

Dynatrace has a fantastic training program in place to support new hires! The SDR team continues that training with weekly, monthly, and quarterly enrichment to help new employees gain the skills needed to be successful!

Jamie Mallett

Partner Program Manager NORAM

How do you make yourself accessible to the rest of the team?

From the time the new employees attend boot camp to their time in the field around the world, I make myself available to every rep, manager, SE...the entire organization for sales calls, employee meetings, partner calls, events, etc. I have direct communication with team members daily and I give everyone my number and they know they can call me.

Steve Pace

SVP, Global Sales

How has your career grown since starting at the company?

I’ve been with Dynatrace for 2+ years now and it’s incredible to look back and see how I’ve grown professionally over that time. From launching a company-wide employee advocacy program to having the opportunity to teach incoming “Dynatracers” about the benefits of social media.

John Rocker

Social Media Manager

Jobs at Dynatrace
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Technical Product Specialist - Spanish Speaking (US only)

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Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are searching for a Salesforce Business Analyst to support our growing business and advance the value and benefits of information intelligence across our business applications. Do you have what it takes? Come join our dynamic and growing IT center of

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Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Management and is defining Software Intelligence for the Enterprise Cloud. Redefining an industry is hard work and it takes focused, dedicated team players. Come get in the game. Core Job

Senior Sales Operations Analyst – Territory & Quota Management

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As a Dynatrace Sales Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support specifically to the security sales team but also to the broader sales team. You will be the expert on Dynatrace and all things Application Security. Within this exciting role, you will be responsible for executing great demos which demonstrate Dynatrace’s unique approach in solving the customer’s pain, executing and managing PoCs remote and on-site, building key relationships with customers and completing RFIs & RFPs. You will also work across teams including innovation lab, product management, consultants, customer care and marketing. 

Senior Product Marketing Manager

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Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Monitoring and is building businesses in DevOps, Cloud Automation, Infrastructure Monitoring, Digital Experience, Business Analytics and Application Security, whew! While we are proud of our

Enterprise Sales Development Representative--LATAM

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Product Marketing Manager

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Dynatrace is changing the rules of software intelligence, so we’re looking for game-changing people. Big thinkers and doers that constantly push to the next level. Joining Dynatrace means being part of the team that has gone way beyond Application Performance Monitoring and is building businesses in DevOps, Cloud Automation, Infrastructure Monitoring, Digital Experience, Business Analytics and Application Security, whew! While we are proud of our

Senior Sharepoint Engineer

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The Collaboration Engineer is responsible for implementation, administration, documentation, training, and end-to-end functionality of online collaboration tools. This role has a primary focus on SharePoint Online, and secondary focus on Microsoft Teams and Slack. We are looking for a developer-minded engineer to help us expand our SharePoint footprint and usage. 

Senior Analyst Relations Manager

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As the Analyst Relations Manager at Dynatrace, you will be responsible for strategic engagement of industry analysts focusing on Dynatrace’s key capabilities, including Observability, DevOps, Application Security, Infrastructure Monitoring, Digital Experience, and AIOps. You will work directly with the VP of Communications & Content and the Director of Analyst Relations to develop and execute influential global analyst relations activities that align with Dynatrace’s chief business priorities. You will effectively communicate Dynatrace’s value to leading industry analysts to build recognition and a sound knowledge of our platform as well as to influence positively IT buyers and decision makers. 

Sr. Database Developer

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Salesforce Administrator

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Under the guidance of the Senior Director of Business Systems, you will play a key role in managing the software development lifecycle for Dynatrace cloud-based business applications. You will part of the team responsible for daily production support and continuous improvement initiatives. 

Sales Technology Specialist

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As the global business facilitator of our Sales tech stack, the Sales Technology Specialist will promote user adoption among our systems to drive return on our software investments. This team member will ensure optimal software functionality in alignment with our Sales process to drive deal process efficiencies worldwide.   This role is critical in coordinating cross departmentally with Business Systems, Marketing Operations, Sales leadership,

Regional Marketing Manager

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We are looking for Regional Marketing Manager to join our North America field marketing organization, this role is critical in creating new logo qualified opportunities for sales organization. This person will need to have a deep understanding of regional data to build and will work hand in hand with sales on regional campaign ideation, strategizing, planning and execution.   The ideal candidate will have a results-driven mindset with a proven

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Sr. Business Relationship Manager- Quote to Cash Business Systems

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Partner Marketing Manager: Global Systems Integrators

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Administrative Assistant

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Director, Marketing Analytics & Operations

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Alliance Marketing Manager

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Global Procurement Manager

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1 week ago
Reports to Director, Global Procurement  Location: Waltham, MA Dynatrace is seeking a proven and dynamic leader to serve as our Global Procurement Manager. This role will help develop and launch a centralized procurement function as well as enhance our processes and internal controls. A successful candidate will have a demonstrable track record of business process transformation including automation initiatives. As Global Procurement Manager,

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Sales Development Representative

Dynatrace
Waltham
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The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

Integrated Campaigns Manager

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1 week ago
The role is responsible for ideating, strategizing, planning, executing, and managing global integrated marketing campaigns to drive pipeline and generate B2B demand. This role requires working cross-functionally across the Marketing organization, Sales, Business Development, Partnering, Product, and other teams. The ideal candidate will be a data driven, fundamentally sound marketer who understands the entire mix and has proven experience in

Content Marketing Director

Dynatrace
Waltham
1 week ago
The Dynatrace marketing team is seeking a strategic yet hands-on marketing director to lead the company’s content marketing initiative. This leader will own the strategy for prioritizing and building our marketing and sales content. This entails writing content, leading a team of content creators, and driving collaboration across our organization to ensure planned content is delivered on time, with measurable impact on SEO and organic traffic to

Senior Manager – Sales Operations Strategic Planning and Analysis

Dynatrace
Waltham
1 week ago
Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. Your relationship-building skills will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our global organization.

Sales Enablement Manager

Dynatrace
Greater Boston Area
1 week ago
As a Sales Enablement Coach, you’ll work closely with our sales and enablement leaders to deliver strong outcomes for North America field-based Enterprise Account Executives. You will design and deliver a broad range of strategic sales training programs; the objectives being to reduce ramp time, increase consistency of overachieving sales quota and expand our reach across our customer’s entire organizations.

Global Procurement Analyst

Dynatrace
Waltham
1 week ago
Reporting to the Director of Procurement, the Analyst of Procurement is a key member of Dynatrace’s Finance organization. The incumbent will play a central role in providing procurement support and guidance as part of the build out of the global procurement function & roll out of new procurement tools & policies. A core part of the role will involve working with Business Systems to improve Procurement process effectiveness and efficiency.   As

Cloud Application Security Architect

Dynatrace
Waltham
1 week ago
Dynatrace is seeking a Cloud Application Security Architect located in the United States. Preferably in Waltham MA or Detroit MI, but virtual is an option. This role is responsible for analyzing and auditing the security of our cloud business applications and related integrations, such as Salesforce, Marketo, NetSuite, etc. This includes discovering and addressing security issues, building processes and automation, and working closely with our Business Systems team to quickly resolve new security challenges and drive implementation of new solutions. 

Customer Marketing Manager

Dynatrace
Waltham
1 week ago
It’s never been more important to create strategic relationships between customers and the companies that serve them to ensure that customers are recognizing value from their investments, adopting new functionality, and serving as an advocate for the company.  The Customer Marketing Manager at Dynatrace is responsible for defining, executing, analyzing and managing the post-sale customer journey with a maniacal focus on driving customer

Digital Marketing Manager, Global Paid Social Media

Dynatrace
Waltham
1 week ago
The Digital Marketing Manager, Global Paid Social Media manages the day-to-day paid social media activities including the strategy, planning, implementation, optimization, and reporting of social media plans. This position will lead strategic initiatives that deliver value while continuing to evolve campaigns in alignment with the overall media strategy and working with subject matter experts across other advertising channels. Under the general

Cloud Alliance Manager

Dynatrace
Remote
1 week ago
Support market research and shape strategic technology partner roadmaps with the hottest and newest technology companies . Effectively establish, manage and grow the day-to-day business relationships with key strategic technology partners like Azure, Red Hat, AWS. Drive the development of business partnerships from the first contact to a success business. Foster existing relationships and develop them to win-win partner agreements. Work closely with the worldwide Dynatrace sales, development and marketing teams.

Technical Cloud Alliance Manager

Dynatrace
Remote
1 week ago
- Define, manage and drive Dynatrace ecosystem partnerships. - Manage partner relationship success and satisfaction. - Work with partner to develop joint solutions and sales plays that leverage partner capabilities & technologies. - Lead the relationship from the contractual and operational perspective. Identify and develop new areas of the partnership which are accretive for both organizations. - Collaborate with Dynatrace Partner Marketing to drive joint marketing activity and Dynatrace Product Management to identify value-adding integrations. - Develop overall strategy and success plan for each named partner. Drive monthly, quarterly progress towards strategic goals within plan. - Develop strong Dynatrace goodwill and awareness across partner organizations. - Act as partner advocate within Dynatrace and educate on how we can further build our partner ecosystem. 

Cloud Platform Partner Sales Manager

Dynatrace
Greater Boston Area
1 week ago
As an Cloud Platform Partner Sales Manager (CPSM), you will be responsible for developing and managing the business with Amazon Web Services, Microsoft and other cloud platform providers, in a defined geographic region, focused on generating incremental software license and service-related revenue. Within the defined sales region, responsibilities include generating interest in all the Dynatrace solutions by leveraging the partners, sales, field

Senior Data Privacy Counsel

Dynatrace
Waltham
1 week ago
Dynatrace is looking for a Senior Privacy Counsel to join its global Legal team. The Senior Privacy Counsel works closely with the cross-functional privacy and security team and business process owners to implement the Company’s data privacy strategy, roadmap, initiatives and policies. Responsibilities Provide privacy guidance and practical solutions within the company to ensure that regulatory and contractual obligations are met with respect to

Director, Sales Operations and Business Transformation

Dynatrace
Waltham
1 week ago
As the Global Business Transformation leader on the Sales Operations team, you will be responsible for establishing a cohesive strategy of operational excellence, in partnership with Sales Leadership. Through close cross-functional collaboration and partnership, your team will be responsible for the execution of multiple concurrent initiatives that drive system/process automation, technology, and CRM /CPQ optimization on behalf of Sales. 

Manager, Business Systems - Finance Applications

Dynatrace
Waltham
1 week ago
Under the general guidance of the Director of Business Systems, you are responsible for the architectural design, development, and cost-effective integration of our NetSuite, OneSource, and Blackline Systems. You will partner with business analysts and other members of the Business Information Systems team in serving Finance Accounting FP&A, Sales, Marketing, teams across the company to define and translate their requirements and processes into enterprise business solutions. As a proven Leader and NetSuite Solutions Architect, you will support business strategy initiatives through requirements and process, technical design, and solution sessions, while providing hands-on expert-level mentoring to developers.

Senior Designer

Dynatrace
Waltham
1 week ago
We’re looking for a Senior Designer to join our Brand & Experience team.   Reporting to our Creative Director, you’ll team up with a group of ambitious, collaborative, agency-molded creatives (including art directors, designers, and copywriters) functioning as an internal agency for a large (and growing) global b2b software brand.    In this role, you'll support and spearhead the design of marketing communications and content for our internal

Director of Strategic Planning and Pricing (SaaS)

Dynatrace
Waltham
1 week ago
Passionate about creating a WOW-effect for your end users? Always asking WHY and focusing on ease of use to find the revolutionary solution? Looking for an innovative cloud company with a start-up vibe and offices around the globe? Apply now and be part of our motivated and talented team. Dynatrace is the global leader in digital performance management. Our products and services are powered by artificial intelligence, cover the full stack of technologies and are completely automated (Our Products). Our drive for innovation in product and services is unparalleled, and that’s how we enable customers like Apple, Delta Airlines, SAP, United Health Care, JP Morgan and many others (Meet our customers) to drive their digital businesses with ease. In this high growth environment (Don't take our word for it), you will have plenty of opportunity to grow and succeed.

Compensation Analyst

Dynatrace
Waltham
1 week ago
The primary objectives for this position include providing analytical, technical, and general professional level support within the compensation function. We are looking for an energetic team player with high attention to detail who enjoys working in a fast-paced dynamic environment. As a Compensation Analyst reporting to the Sr. Manager, Compensation, you will assist with job evaluations, competitive salary analyses, management of our market pricing database, survey participation, annual incentive plan administration and the quarterly salary planning process. 

Senior Director - Global Sales Operations

Dynatrace
Waltham
1 week ago
The Global Sales Operations leader is the key business partner to our field sales organization and reporting to the VP of Global Sales Programs and Operations. The ideal candidate for this role is expected to have outstanding analytical and problem-solving skills and able to synthesize high volumes of information and data to support a rapidly growing organization. Specifically, the role will oversee an expanding team that provides strategic, operational and process support to the field organizations driving repeatability, predictability, and scalability across the business. The role brings a strategic attitude that is critical to establishing GTM strategy, Sales segmentation, territory design, sales process, and KPI/scorecard framework all with the goal of exceeding short and long-term financial goals.

Senior Sales Operations Analyst – Incentive Plan Program

Dynatrace
Waltham
1 week ago
Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. Your relationship-building skills will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our global organization.

Global Alliance Manager - Accenture (US - Virtual Office)

Dynatrace
Remote
1 week ago
As a Global Alliance Manager you will be responsible to develop and managing the Accenture account for North America. Your focus will be on generating incremental software license and service-related revenue for both organizations. Efforts are focused solely on Dynatrace’s Software Intelligence suite, which is a SaaS based platform. The objective is to develop strategic relationships by creating joint business initiatives that leverage Dynatrace solutions as a fundamental component of the partner’s business. Alliance Managers will jointly develop business plans, services offerings, sales and demand generation strategies with these partners and implement those initiatives by engaging sales teams with both the partner and Dynatrace. Alliance Managers will be required to travel selectively to meet with partners and sales teams to gain commitment to launch an initiative and ensure successful execution of the established programs. 

Customer Solutions Engineer (application support)

Dynatrace
Greater Boston Area
1 week ago
Do you love technology and software? Are you ready for challenging role troubleshooting the latest and greatest technology? Want to work with a fun, energetic and talented team? Then continue reading!   Who we are: Dynatrace is software intelligence! We have redefined application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. Our platform is AI powered

Sales Operations Coordinator

Dynatrace
Waltham
1 week ago
Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes and Salesforce inquiries. Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely deal cycles. Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling. Pursue and leverage feedback from Sales Team and other stakeholders in order to proactively collaborate with Sales Ops Leadership on process and systems improvements.