Salesforce Solution Architect

| Waltham
Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with, Dynatrace One, its new 3rd generation platform. We are looking for a leader and Salesforce Architect for our Business Systems organization (Corporate IT) to support our growing business and advance the integration of Salesforce at Dynatrace.
 
Do you have what it takes? Come join our dynamic and growing IT center of excellence! 
 
Under the general guidance of the Salesforce Platform Manager , you are responsible for the architectural design, development and cost-effective integration of Salesforce.com. You will partner with business analysts and Sales, Marketing, Finance, Legal, and Product teams across the company to define and translate their requirements and processes into enterprise business solutions. As a proven Salesforce Solutions Architect, you will support business strategy initiatives through requirements and process, technical design and solution sessions, and provide hands-on expert-level mentoring to developers.
 

Responsibilities

  • As the top-level technical expert, create high-level architectural specifications for Salesforce expansion and integration, plan migration and ensure compatibility with other enterprise systems.
  • In collaboration with business analysts and business owners, develop an understanding of the business processes and operations, documenting requirements, process flows, technical objects, and release step details (change controls, data migrations, and step-by-step order of operations) as well as configuration and solution design.
  • Identify, recommend and deliver value-add solutions, tracking development progress and approving all changes to ensure they have successfully passed testing across all environments.
  • Provide Salesforce and Salesforce CPQ system expertise related to solution design, data, integrations, performance analysis, security, and analytics
  • Using software development lifecycle (SLDC) principles and Agile methodology, participate in application development including sprint planning, story estimation, solution and technical documentation as well as release planning and execution.
  • Act as influencer; Lead peer solution design sessions, team-based proof of concept and product demonstrations.
  • Assess current application solution stack, and research, identify, test, certify and select new technologies that streamline internal operations and improve the end-user experience.

Leadership Responsibilities

  • As team leader, this role acts as a resource and mentor for more junior members of the team. May train more junior members of the team.
  • This position does not have direct reports and is not responsible for recruitment, retention, performance management, disciplinary actions or employment decisions.

Resposibilities

  • 8+ years of technical experience working with Salesforce.com product suite required. Previous experience with Salesforce, Heroku, managed packages, e.g. Salesforce CPQ and CPQ Billing, Financial Force, and Boomi integration platform preferred.
  • Proven Influencer skills with the ability to lead by example, mentorship and gain trust across a large cross organizational team.
  • Extensive Salesforce development technology experience required. Salesforce certifications preferred, e.g. Salesforce Architect, Developer, Specialist or Consultant paths.
  • Bachelors or Masters’ degree in Computer Science, Software Engineering or equivalent preferred, but not required.
  • Proven experience with Software-as-a-Services (SaaS) integrations and configuration, including security, using Workflow, Flow & Process Builder, Apex, Visual Force (VF), Salesforce Object Search Language (SOSL), Salesforce Object Query Language (SOQL), Application Programming Interfaces (APIs), web services, third-party tools and extract, transfer, load (ETL) processes required. Experience utilizing middleware, Dell Boomi, and certification preferred.
  • Experience with mobile application and app builders preferred.
  • Knowledge of software development lifecycle (SDLC) required. Ability to lead project execution with Agile/ Scrum methodology preferred
  • Knowledge of lead-to-cash lifecycle in a subscription-based SaaS business desired.
  • Must have the ability to bring stakeholders at all levels of the organization to consensus asserting an architecture which aligns to the business objectives.
  • Ability to transform business requirements into technical solutions with a focus on data quality and implement them independently or with other team members.
  • Excellent presentation, verbal and written communication skills required. Ability to communicate complex technical issues in a concise easy-to-follow manner is essential.
  • Ability to adjust to changing priorities in a fast-paced environment with minimal supervision desired.

Why work at Dynatrace?
Some companies claim leadership, Dynatrace proves it. We're redefining the rules of performance, with a focus on what it takes for companies to succeed in today's digital economy. Being a trailblazer is hard work and we need dedicated team players that will work to ensure Dynatrace remains #1 in the market.
 
Do you have what it takes to revolutionize the performance industry? We need big thinkers who don't settle for the status quo and want to push their careers to the next level. Think you have what it takes? We want to hear from you.
Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.
 
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • AngularFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynatraceAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

Just 11 miles west of Boston, you'll find the Dynatrace headquarters, placed outside the bustle of the city in the tech-hub of Waltham.

An Insider's view of Dynatrace

How would you describe the company’s work-life balance?

Dynatrace has provided me with the tools and flexibility to work remotely (when needed) which has allowed me opportunities to be an involved, present parent and have the option to travel while still fulfilling the obligations to the organization I support.

Joe Callina

Lead Sales Recruiter

What does your typical day look like?

I start going through my Salesforce tasks and running through my Cadences in SalesLoft -- this consists of sending targeted emails, executing campaigns, and cold calling. Throughout the day I'm always on LinkedIn where I read any posting from my Named Accounts, read through profiles and network. I then communicate these findings with my Reps.

Kristen Armata

Sales Development Representatives NORAM

How does the company support your career growth?

Dynatrace has a fantastic training program in place to support new hires! The SDR team continues that training with weekly, monthly, and quarterly enrichment to help new employees gain the skills needed to be successful!

Jamie Mallett

Partner Program Manager NORAM

How do you make yourself accessible to the rest of the team?

From the time the new employees attend boot camp to their time in the field around the world, I make myself available to every rep, manager, SE...the entire organization for sales calls, employee meetings, partner calls, events, etc. I have direct communication with team members daily and I give everyone my number and they know they can call me.

Steve Pace

SVP, Global Sales

How has your career grown since starting at the company?

I’ve been with Dynatrace for 2+ years now and it’s incredible to look back and see how I’ve grown professionally over that time. From launching a company-wide employee advocacy program to having the opportunity to teach incoming “Dynatracers” about the benefits of social media.

John Rocker

Social Media Manager

What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Greater Boston Food Bank. Cradles 2 Crayons.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 100% of annual salary with no maximum.
Dental Benefits
Our dental plan covers $2500 of expenses.
Vision Benefits
Annual eye exams are $10 co-pay with $140 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Dynatrace, Inc. 401(k) retirement plan offers pre-tax and after-tax contributions, a wide spectrum of investment options, loans and a year-end True-up.
401(K) Matching
Dynatrace, Inc. provides employees with a 401(k) matching plan managed by Fidelity. We match 6% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Dynatrace, Inc. offers qualified employees to purchase company shares at a 15% discount.
Child Care & Parental Leave Benefits
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees have unlimited Sick days.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Dynatrace, Inc. offers pre-tax commuter benefits for all employees.
Game Room
Stocked Kitchen
Dynatrace, Inc. has a fully stocked kitchen including unlimited snacks, coffee, tea.
Professional Development Benefits
Promote from within
Online course subscriptions available
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