Senior Salesforce Consultant

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Bullhorn is looking for a Senior Salesforce Consultant to join our Professional Services team. 

Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 25% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people.  Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.

Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees. 

Our in-office employees enjoy a casual, collaborative environment with weekly catered-in lunch and breakfast, and quarterly social events.  While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.

Why this job is important:

You will be a subject-matter expert on the platform, API, and extension points and will handle functional and technical requests related to custom development, report development, and integrations with external systems. You will also engage in pre-sales activities both via the phone and on-site client meetings. You will act as the primary representative for Professional Services, using your in-depth application and technical knowledge to identify, discuss and document solutions for clients’ needs.

A typical day might include:

  • Working with System Integrators and clients to provide advisory services in relation to our product, industry and platform architecture knowledge.

  • Managing Client Relationships across the implementation life cycle with all the involved stakeholders,

  • Working with sales engineers to lead client-facing technical requirements gathering sessions.

  • Working closely with clients and development teams as data is being gathered to ensure comprehensive and accurate transfer of information.

  • Working closely with clients to help them identify how Bullhorn can help them solve business problems while keeping expectations within Bullhorn capabilities and offerings.

  • Analyzing client business processes, needs and strategies to document and validate required functionality and rationalize functionality with appropriate technology solutions.

  • Proactively communicating and collaborating with external and internal customers to analyze information needs and functional requirements

  • Establishing a technical vision for complex, Enterprise-grade projects.

  • Operating as the key liaison between Bullhorn’s business units, technology teams, QA, and support teams.

This role may be a fit for you if:

  • You have a Bachelor’s degree in Information Systems, Computer Science or a related discipline.

  • You have (X years - depending on the job level) years demonstrated experience in the definition and execution of Enterprise software projects.

  • You have experience in Business Process Analysis and experience in all phases of a SDLC (Systems Development Lifecycle) methodology.

  • Prior experience with configuration of Salesforce.com or Force.com applications

  • Knowledge of the Salesforce.com (Saas) and Force.com (Paas) capabilities, including a strong understanding on the database model.

  • You have experience working with System Integrators and other third party suppliers.

  • You have Salesforce Platform App Builder and/or SF Certified Admin certification

  • You have experience with Appexchange Salesforce products such as DocuSign, Financialforce, conga etc.

  • Experience with integration strategies including the use of APIs (SOAP, REST) and middleware solutions such as Jitterbit, Informatica Cloud, etc.

  • You have experience managing Client Relationships across the implementation life cycle

  • Initiating contact and establishing relationships with new clients while creating the foundation for a seamless transition from the point of sale throughout the implementation process

  • Partnering with clients to identify key business objectives

  • Aiding clients with Bullhorn best practices regarding user adoption techniques, rollout strategies, and education plans.

  • Leading cross-functional teams in the development and completion of key project milestones

  • You have strong verbal, written, organizational, analytical, presentation and interpersonal skills.

  • You enjoy some travel.

Bonus points for:

  • Experience with HR software, specifically recruiting or ATS applications

  • Experience in deployment via managed and unmanaged packages between Salesforce environments.

  • You have a Salesforce Certification

  • Experience using Service Oriented Architecture (SOA) and reusable components

  • You have experience with web technologies, languages and frameworks (SOAP, REST, Java, JavaScript, SQL).

Bullhorn is committed to our core values and we are looking for people who exhibit these traits: 

  • Service - You go beneath the surface to solve problems.

  • Energy - You build up your teammates and leave people positively charged.

  • Ownership - You take action and own up to your mistakes.

  • Speed & Agility - You go around obstacles and demonstrate urgency.

  • Being Human - You consider other people's perspectives, laugh, and have fun.

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Technology we use

  • Engineering
  • People Operations
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • LuceneLibraries
    • AngularFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HibernateFrameworks
    • TomcatFrameworks
    • GitFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • SolrDatabases
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Bullhorn's HQ is located in the Financial District in downtown Boston near South Station and within walking distance to a variety of lunch hot spots.

What are Bullhorn Perks + Benefits

Bullhorn Benefits Overview

Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in meals and monthly "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.

Culture
Volunteer in local community
Bullhorn Cares is employee-led and organizes regular volunteering and fundraising events, both company-wide and local, to give back to our communities. We also offer 1 volunteer day per quarter.
Partners with nonprofits
Bullhorn partners with Career Collaborative to close the opportunity gap and Pledge 1% to offer a portion of our success to our local communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Flexible schedules for Bullhorn employees are at the discretion of each employee's manager.
Remote work program
Our remote work program includes work from home or remotely on occasion as needed.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
With an emphasis on diversity in our recruitment and team-building efforts, Bullhorn is proud to support leaders from all cultures, races, genders, sexual orientations, and backgrounds.
Mandated unconscious bias training
Diversity employee resource groups
Allies | An umbrella Employee Resource Group; HERd | An ERG for women and gender minorities; BLK@BH | An ERG for Black employees; Pride | An ERG for LGBTQIA+ employees
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bullhorn employees can contribute up to $2,750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $2,500 weekly maximum payout.
Dental insurance
Our dental benefits plan covers 80% of expenses after deductible.
Vision insurance
Our vision benefits plan includes a $20 co-pay for annual eye exams with $0 co-pay for glasses and contact lenses.
Health insurance
Our best-in-class health insurance policy through BBA (a Blue Cross Blue Shield company) covers up to $4,000 of out of pocket expenses.
Life insurance
Life insurance is equal to 5 times an employee's annual salary up to $500,000.
Wellness programs
Team workouts
Bullhorn's team fitness initiatives include In-office yoga.
Mental health benefits
Bullhorn offered a Mental Health Day to all global employees this summer. We also have mental health coverage included in our Medical plans and Employee Assistance Program.
Financial & Retirement
401(K)
401(K) matching
Bullhorn will match 50% of employee contributions to their 401k plans up to 6% of all eligible earnings.
Performance bonus
Charitable contribution matching
Bullhorn partners with Pledge 1% to offer a portion of our success back to our local communities.
Child Care & Parental Leave Benefits
Childcare benefits
Bullhorn offers an Employee Assistance Program that includes child care and elder care referrals. Child care could be covered through your FSA with Bullhorn.
Generous parental leave
Bullhorn provides up to 4 months of parental leave for the primary caretaker and 2 weeks of parental leave for the secondary caretaker of new infants.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Bullhorn hosts Bring Your Kid to Work Day each year.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Bullhorn has an unlimited vacation policy for all employees globally.
Paid volunteer time
Our employees receive 1 day per quarter of paid volunteer time.
Paid holidays
Paid sick days
Employees receive paid sick leave.
Office Perks
Commuter benefits
Bullhorn offers commuter benefits as an FSA, with a contribution of up to $260 per month.
Company-sponsored outings
Bullhorn hosts company outings Monthly.
Free daily meals
Free snacks and drinks
Bullhorn has a fully stocked kitchen including coffee, tea, fruit and cereal
Some meals provided
Company-sponsored happy hours
Happy hours are hosted once per month on "First Thursday."
Onsite office parking
We offer employees a parking subsidy through an FSA
Recreational clubs
We encourage Bullhorn employees to form recreational clubs.
Fitness stipend
Fitness subsidies are available through the health insurance plan.
Onsite gym
Professional Development Benefits
Job training & conferences
Bullhorn offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Bullhorn hosts regular lunch and learn meetings.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Bullhorn's benefits start on Day 1 of your employment. There is no vesting period for medical, dental, vision, 401k, or other benefits. We also offer a paid employee referral program, relaxed environment with casual dress, and internal promotions/moves.

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