ABOUT THE ROLE

Teikametrics is looking for a System Administrator (Salesforce/Zuora). In this role, you would not only answer questions, but anticipate the questions that will be asked. You must be able to hit the ground running in a fast-paced and dynamic work environment. Most importantly, you want to be a part of a high growth company, where you’ll have an opportunity to solve complex business problems on a daily basis. 

In this role, you will leverage your technical expertise to deliver accurate business intelligence and drive revenue growth via system design, implementation, and integration. You will work across all teams such as Marketing, Sales, and Customer Success to improve Salesforce and its integration with other business systems. Your primary objective is to empower users and business leaders by building practical and scalable processes and streamlining workflow. Candidates will need to be organized, resourceful, flexible, interpersonal and willing to learn. If you are the type of person who likes to contribute to growth and pursue endless opportunity, this could be the perfect role for you!

Finally, we’re delighted that this position can be based out of Boston, Seattle or remotely across the US.

YOU ARE

• Organized and complete work within established time frames.

• Systematic in your approach to problem solving and excited about process improvement.

• Creative with the ability to think outside of the box.

• Obsessed with metrics and analytics - understand where we are succeeding, where we need to improve, and why. 

• A fast learner - You can learn new processes and technologies quickly and independently. A collaborative team player with ability to work across functions.

QUALIFIED CANDIDATE REQUIREMENTS

• Bachelor's degree

• 3 - 5+ years of relevant experience in Salesforce and CPQ (Zuora preferred) Administration.

• Experience with full implementation and integration of new CPQ/ Billing System with Salesforce.

• Understanding of business processes in a billing department.

• Ability to configure Salesforce rules in support of CPQ (Zuora preferred) and Billing business processes.

• Experience with BI Tools (Mode, Looker, etc) and SQL a plus.

• Experience implementing CPQ and Billing package (Experience with common billing processes and operations practices such as: product and pricing models, discount schedule, consumption schedule, subscriptions, usage, invoicing, bill cycles and processing, payments, credit notes, debit notes, customer disputes, adjustments, AR, taxation, collections, and revenue recognition).

• Integration of Salesforce data with external systems such as Snowflake and Zuora via API.

ABOUT TEIKAMETRICS

There has never been a more exciting time to join Teikametrics, the leading Marketplace Optimization Platform. We’re building an operating system to strengthen every aspect of a retailer's business -- from advertising to inventory to pricing. We optimize billions of transactions for thousands of entrepreneurs and brands around the world selling on Amazon and other marketplaces. Teikametrics uses proprietary econometrics and machine-learning data models packaged in a simple SaaS interface. We combine our best in class technology with coaching and support from our world-class teams based in Boston, MA, Seattle, WA, Bengaluru, India, Tel Aviv, Israel, and Hong Kong, China. We are looking for team members who are values aligned, make impact to our mission, and thrive in our fast-growing organization.