Salesforce Admin

| Greater Boston Area

Responsibilities

  • Administrate the internal Salesforce.com (SFDC) instance for sales and marketing 
  • Provide routine support and user maintenance for SFDC along with working with support on end user issues
  • Manage and administrate sales systems including but not limited to: DiscoverOrg, HubSpot, InsightSquared, Zendesk
  • Drive best practices in adhering to data quality within our systems
  • Continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases
  • Assist in additional reporting and analytic projects
  • Design, configure and test any administration of SFDC including but not limited to: new packages, custom objects, workflow rules, custom fields, and validation rules
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting
  • Oversee Lead Generation by assigning new inbound leads, processing them, manage follow-up and analyze metrics around response time and time to close.
  • Coordinate with Marketing to manage assets, campaign calendars, lead ranging (marketing qualified leads).
  • Manage salesforce activity by running ad hoc reports, monitoring pipeline flow and maintaining data integrity and consistency.
  • Work collaboratively across functional teams to develop and advance sophisticated, quantitative analysis, translating internal and external data into actionable insights.
  • Work in tandem with Sales members by providing support, opportunity sizing for our business, monitoring and setting KPIs, and sharing best practices.

Desired Skills And Experience

  • 2+ years work experience in a Salesforce Admin role responsible for technical implementations, day-to-day operations, and long-term maintenance
  • Detail oriented and deadline driven
  • Excellent written and oral communication skills
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Salesforce.com Admin Certification
  • Salesforce developer skills as a plus
  • Proficient in Microsoft and Google suite of products
  • BS/BA degree

Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • HBaseDatabases
    • PostgreSQLDatabases
    • ElasticsearchDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail

Location

We're located in the heart of Harvard Square, where there's easy access to the red line and bus routes and there's amazing bars and restaurants.

An Insider's view of Tamr

What’s the vibe like in the office?

The office vibe at Tamr is, well, to take a line from Billy Eliot, it is like "electricity." Our open-office concept is dynamic, creative, friendly, and contagious, and everyone contributes fully and genuinely to the mission!

Emma

People Operations Associate

What does your typical day look like?

My typical day starts with setting the key items I am going to focus on/balls I am going to move ahead during the day. I tend to spend most of my days in meetings - collaborating, checking in with my team and building processes/work to support our growth. I end my day tending to email and other tasks that require less brain power.

Lisa

Head of Growth

How does the company support your career growth?

Tamrs make introductions all the time, and it is normal and expected for people to be out of the office to meet with colleagues and connections in other companies. Both for recruiting and help with understanding how people in other companies have addressed technological and organizational challenges that come up.

Nik

Lead Architect

What makes someone successful on your team?

The key to being successful is communicating. In the sales engineering team, we of course need to communicate quickly and often with customers. Just as important is being able to communicate with others in the team and in the company. Asking questions, getting feedback, and responding to others are all critical to being an effective team member.

Mingo

Sales Engineer

What are Tamr Perks + Benefits

Tamr Benefits Overview

We offer a full suite of medical, dental, and vision plans. We also offer access to both an HRA and an FSA. We also offer company-paid life insurance, 401(k), subsidized back up childcare through Care.com. As for leave policies, we have a generous Parental leave policy (18 weeks for primary caregiver, 10 weeks for secondary caregiver) and flexible PTO with no set annual limit. We also offer a tech budget for all new hires that's refreshed every 3 years.

Culture
Partners with Nonprofits
We do some pro-bono data integration work for non-profits on a regular basis.
Friends outside of work
Eat lunch together
Intracompany committees
We offer participation in a few committees and groups that help with initiatives, such as Diversity & Inclusion and Social Responsibility.
Open door policy
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
We partner with She Geeks Out for our periodic bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Tamr employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Long Term Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Tamr provides subsidized back up child care through Care.com.
Generous Parental Leave
We provide up to 18 weeks of parental leave for the primary caretaker. Tamr also provides 10 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Mondays and Fridays.
Happy Hours
Happy hours are hosted once per week in the office for Scotch o'Clock.
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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