Salesforce Admin at Tamr

| Greater Boston Area
Sorry, this job was removed at 11:36 a.m. (EST) on Wednesday, March 11, 2020
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Responsibilities

  • Administrate the internal Salesforce.com (SFDC) instance for sales and marketing 
  • Provide routine support and user maintenance for SFDC along with working with support on end user issues
  • Manage and administrate sales systems including but not limited to: DiscoverOrg, HubSpot, InsightSquared, Zendesk
  • Drive best practices in adhering to data quality within our systems
  • Continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases
  • Assist in additional reporting and analytic projects
  • Design, configure and test any administration of SFDC including but not limited to: new packages, custom objects, workflow rules, custom fields, and validation rules
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting
  • Oversee Lead Generation by assigning new inbound leads, processing them, manage follow-up and analyze metrics around response time and time to close.
  • Coordinate with Marketing to manage assets, campaign calendars, lead ranging (marketing qualified leads).
  • Manage salesforce activity by running ad hoc reports, monitoring pipeline flow and maintaining data integrity and consistency.
  • Work collaboratively across functional teams to develop and advance sophisticated, quantitative analysis, translating internal and external data into actionable insights.
  • Work in tandem with Sales members by providing support, opportunity sizing for our business, monitoring and setting KPIs, and sharing best practices.

Desired Skills And Experience

  • 2+ years work experience in a Salesforce Admin role responsible for technical implementations, day-to-day operations, and long-term maintenance
  • Detail oriented and deadline driven
  • Excellent written and oral communication skills
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Salesforce.com Admin Certification
  • Salesforce developer skills as a plus
  • Proficient in Microsoft and Google suite of products
  • BS/BA degree

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