Sales Operations Lead

| Hybrid
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All companies are software companies and they’re all moving to DevOps to stay competitive in their industries. Yet as they move to DevOps, they’re using decades-old tools and processes which just aren’t keeping up. mabl is built to help them. At mabl, we’re helping enterprises ship higher quality software faster by building the worlds’ first Intelligent Testing Platform, continuous testing for continuous delivery.  

 

mabl has built a SaaS test automation product which saves time and effort for engineering teams by using AI to automate much of the manual tasks QA and Developers spend time on today. In turn, teams can experience significant ROI and move at the speed of DevOps. Our customers include leaders in their industries such as Riot Games, Charles Schwab, JetBlue, and many others.

 

Our team is led by veteran founders Izzy Azeri and Dan Belcher who previously started Stackdriver, a DevOps infrastructure monitoring platform that was acquired by Google and is now the de-facto management interface for customers on Google Cloud Platform. mabl has raised $30M in venture funding from leading VC’s including GV (formerly Google Ventures), CRV, and Amplify Partners.

 

Our culture is built around values including Supportive, Driven, Insight, and Authentic. We work day in and day out to build a successful business and share in the rewards and upside which that brings. We’re transparent to a fault and excited about building a great team.

 

Why we need you:

 

mabl has been scaling its go to market operations globally over the past year and we’re now looking for someone to harness the data we have to help provide insights into the business. We’re looking for a senior sales operations leader build the operational rigor to support our growth while working cross functionally as we scale the team. 

What you’ll do:

    • Design and implement processes and reporting to optimize our sales funnel
    • Identify and report on KPIs across GTM
    • Work with GTM leadership to identify insights and trends which we should capitalize on across the business 
    • Develop and maintain compensation plans for Sales and Customer Success teams 
    • Own all sales applications including Salesforce, Outreach, and others
    • Monthly and quarterly reporting of all GTM metrics including ARR, NDR, Churn, Expansion, and others 
    • Work closely with our GTM leadership for ad hoc reporting requirements

What you’ll bring to the table:

    • 5-7 years in go to market operations oriented roles
    • Experience working with, customizing, and creating reports and dashboards in Salesforce Highly detailed, well organized, with strong financial fundamentals 
    • Experience working in a fast paced, dynamic environment 
    • Comfortable using google sheets and/or excel including vlookups, charts, filters, etc 
    • Basic understanding of SaaS metrics 
    • Passion for identifying trends and insights from raw data 
    • Bachelors degree required

ABOUT US

 

We’re helping enterprise software teams ship higher quality software faster. Our SaaS platform uses AI, cloud computing, and a great user experience to simplify test automation. Our customers span over 70 countries and include leaders across a wide range of industries, such as Riot Games, Charles Schwab, JetBlue, and many others.

We've raised over $35M in funding from leading venture firms, including GV (Google Ventures), CRV, and Amplify Partners.

We foster a supportive and inclusive culture where mablers bring their authentic selves to work. 

We offer competitive compensation and benefits, including health, dental, vision, 401k, and a generous time-off policy.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KubernetesFrameworks
    • PlaywrightFrameworks
    • BigQueryDatabases
    • FirebaseDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices

Location

We're conveniently located in Downtown Crossing with an inviting and warm office environment. Our working policy is hybrid, so whether you want to work from home or the office, we'll support your decision.

An Insider's view of mabl

What are some social events your company does?

Beginning as we were coming out of the Covid lockdown, we started an annual tradition of a full company offsite. In addition, we host gatherings at our office including our Sports themed party held this year. We also participate in volunteer programs in our neighborhood.

What is your vision for the company?

Our vision is to empower everyone on a software development team to participate in quality. Whether you're a product owner, developer, QA engineer, or manual tester, software testing is a shared responsibility which mabl enables teams to participate in.

Izzy

Cofounder

What are mabl Perks + Benefits

Culture
Volunteer in local community
We've done different volunteer programs including the one coming up later this year donating to the local aquarium harbor seal program.
Partners with nonprofits
mabl has a Kudos program and 25% of Kudos received by employees have been donated to local non-profits including food banks, shelters, and animal rights groups.
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Employee Assistance Program
Mental health benefits
We offer voluntary mental health programs and discussions for the team.
Financial & Retirement
401(K)
Company equity
mabl offers a stock option program which vests over 4 years
Performance bonus
Every employee at mabl has a variable component of their compensation tied to individual and company objectives.
Charitable contribution matching
From time to time based on employee interest, the company matches employee charitable contributions.
Child Care & Parental Leave
Childcare benefits
mabl offers up to $200/month for reimbursement of child care
Generous parental leave
Company sponsored family events
mabl often has company events in the office centered around certain holidays.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
mabl reimburses up to $200/month for parking
Fitness stipend
mabl reimburses up to $200/month for fitness memberships
Home-office stipend for remote employees
mabl offers $1,000 for remote employees to setup their home office
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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