CrunchTime! Information Systems (www.crunchtime.com) is experiencing record growth and is looking for high-energy professionals who can enhance our organization and contribute to the evolution of our suite of world-class enterprise management products. If you possess the skills and the desire to be part of a team dedicated to industry leadership, we’d like to hear from you. We are looking for a Sales Engineer to join our Sales team.  This individual must be highly motivated, goal-oriented, and responsible for providing pre-sales support to the sales team.  The candidate for this position should have a deep knowledge of the hospitality industry and possess a strong technical background with experience in selling and/or supporting SaaS product, services, and solutions. This position reports directly to the Vice President of Sales. 

*This position offers 100% remote flexibility.
Responsibilities: 

• Become proficient in understanding the capabilities and practical applications of the entire CrunchTime product suite
• Develop and deliver compelling, high energy software product demonstrations for domestic and international prospects
• Present the CrunchTime platform to prospective customers in-person, virtually via Teams, and at external events such as trade shows, conferences, and seminars
• Respond to functional and technical elements of RFI’s/RFP’s
• Be an active listener who can effectively align customer pain points and functionality requirements within CrunchTime’s solution
• Assist sales team in identifying technical and business differentiators in sales opportunities
• Develop and share a point of view on CrunchTime’s product differentiators and product gaps
• Understand and be a resource for all existing customer base success drivers
• Monitor industry and technology trends
• Travel commitment of up to 25%

Requirements:

• Bachelor's Degree
• 4-6+ years of SaaS experience (preferably in the hospitality industry) as a sales engineer, account manager, solution architect or in a technical support role; strong preference for candidates with at least 1 year of pre-sales experience
• Excellent communication and presentation skills; must be dynamic and energetic in presenting complex ideas to prospective clients from VP to C-level and business or technical audiences
• Outgoing personality that builds strong relationships with stakeholders quickly
• Demonstrated understanding of the key food, labor and financial processes within the hospitality industry
• Possess deep understanding of key technologies underpinning modern B2B SaaS solutions
• Ability to explain products and value propositions to a wide range of audiences (executive, technical, etc.)
• Skilled at translating product features into value propositions and customer outcomes
• Ability to both see and convey the “big picture" while also being able to drill-down into the nuances of complex requirements
• Energetic, persuasive and compelling presentation style
• Professional written communication and capacity to respond to RFIs/RFPS and requirements documents
• Strong problem solving and analytical skills
• Must excel at working in a team selling environment
• Nice to have: restaurant management experience and/or extensive knowledge of the restaurant/hospitality industry

Enjoy Excellent Benefits:  

CrunchTime team members enjoy a competitive salary and access to a progressive benefits program which includes the following:  

• Health and dental insurance and vision plan  
• Disability, life and AD&D insurance 
• Flexible spending accounts for dependent and medical care 
• Generous paid time off plan 
• 401K plan with employer match 
• Employee Assistance Program (EAP) 
• Educational assistance for approved courses 
• Commuter benefits  
• Wednesday lunch spread catered from Boston's top restaurants 
• Bagel Tuesday's provided from Bruegger's  
• Thirsty Thursday's featuring the best local craft brews and ales 
• Stocked coffee from Starbucks, Caribou, Dunkin' Donuts, plus Bevi sparkling water  
• Generous employee referral bonus 
• Standing desk option