Sales Enablement Manager

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Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:

  • The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
  • A global company, headquartered in Paris, with 340+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, Sydney and São Paulo
  • A rapidly growing organization that just raised a $300M Series D round of funding from prestigious investors bringing our valuation to $1.5B
  • Enabling over 200+ of the world’s leading B2B and B2C companies including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc. to offer more, learn more, and sell more
  • True to our core values of: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together

To support the rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for a Sales Enablement Manager.

The Sales Enablement Manager is responsible for working with teams across the organization to design, develop and deliver enablement tools and programs that enhance the performance of Mirakl’s sales teams. The ideal candidate will have a thorough understanding of sales processes and systems, instructional design, sales communications and project management. Additional responsibilities include:

  • Manage the design, development and delivery of enablement programs, content, communications and tools in line with the strategy provided by the Director.
  • Develop and implement training programs and curriculum for the sales organization that increase salesforce productivity and performance.
  • Collaborate across departments and levels within the organization to complete enablement projects on schedule.
  • Clearly communicate progress on enablement projects to key stakeholders and set clear expectations for the anticipated use and impact of deliverables.
  • Deliver a blended learning model that includes instructor led (classroom), event based, live web and self-paced training.
  • Coach internal resources on how to deliver courses and roll out resources you have developed.
  • Incorporate training paths and content into online learning and content management platforms
  • Provide insights to the global sales enablement team and sales leadership on the use and performance of enablement resources, as well as any feedback you’ve received from the field teams.
  • Propose new projects in line with the strategy provided by the Director and needs you’ve uncovered in your interactions with sales.
  • Design and deliver assessment & certification programs.

Requirements

  • Bachelor’s degree in related discipline
  • 3 years + experience designing, developing and delivering enablement or training programs and content
  • Knowledge of quota carrying roles and ability to understand the challenges that the sales team encounters daily
  • Excellent verbal and written communication skills
  • Ability to lead cross-functional teams to deliver key project milestones on schedule
  • Engaging presenter with strong interpersonal skills capable of facilitating in-person, online and self-paced training
  • Passion for learning, asking questions and exploring new ideas
  • Proficiency in relevant technology—including but not limited to Sales Asset Management (Highspot), Learning Management Platforms (Docebo), Salesforce
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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • SpringFrameworks

Location

Step into the vibrant heart of Boston with our office, ideally situated in the dynamic downtown area, just across from South Station! We are surrounded by a lively mix of cafes, restaurants, bars, and an array of shops, our location is not just a workplace, it's a hub for activities.

An Insider's view of Mirakl

What's something quirky about your company?

We do things with a French flair; champagne to celebrate big successes and 5 weeks PTO for everyone. Everyone is supportive of their team-members and other functions. This makes it a super fun environment and you’re always learning from your peers. We love hanging out with each other both at work and after work.

Kamal Kirpalani

Sales

What does your typical day look like?

A typical day for me means working on different projects with teams around the globe. As the head of the seller recruitment practice at Mirakl, I am identifying brand and vendor partners who will successfully grow our client's Marketplace business. A big part of my day is also spent mentoring my spent mentoring my team to become client advisors.

Sabreena Khan

Director of Seller Recruitment

What makes someone successful on your team?

Passion and resolution are contagious at Mirakl, and we look for people who want to make an impact!

Nicole Tiberia

RVP of Sales, East

What are Mirakl Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Coffee & Espresso, tea, and snacks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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