Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Remote

Regional Sales Operations Business Partner (Southeast & Inside Sales)

Sorry, this job was removed at 7:20 a.m. (EST) on Friday, January 7, 2022
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Company Description
Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That's why many of the world's largest enterprises, including 72 of the Fortune 100, trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.
Job Description
We are seeking an outgoing, hands-on, and creative leader to provide strategic support to senior sales leadership, as well as oversee Southeast & Inside Sales Super Region Sales Operations. The person filling this role will partner directly with the RVPs and RD's of the assigned super region, serving as their primary business partner, and will be responsible for providing forward-looking insights to guide Sales Management on areas of growth and improvement for the business.
This role will be supporting sales leaders and teams based in Southeast and the Inside Sales group.
As the Strategic Business Partner and a peer to the Regional Vice President and Regional Directors of the Southeast & Inside Sales Super Region this leader will; 1) drive the overall sales productivity and effectiveness through a consistent and predictable business cadence 2) be a catalyst for accelerating rapid growth by executing key business strategies for sustained growth, 3) demonstrate cross functional leadership driving agreed objectives/business outcomes and 4) offer insight and drive sales process innovation + simplification to the broader business
Responsibilities for this highly visible role include:
Business Cadence
• Provide proactive and actionable insight to sales leadership to build quality pipeline & drive growth areas, for example:
o Whitespace, Top 15,000 attendance
o Cross-sell/up-sell opportunities
o Pipeline
• Partner with the broader Sales Operations team to implement and leverage sales enabling platforms/tools. Monitor the sales organization's compliance with required standards for maintaining CRM data
• Works with sales management to quickly understand key differentiators to exploit sales and market opportunities
• Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies
• Provide opportunity analysis based on total addressable market (white space reporting)
Improving Productivity & Driving Growth
• Provide proactive and actionable insight to sales leadership to build quality pipeline & drive growth areas, for example:
o Whitespace, Top 15,000 attendance
o Cross-sell/up-sell opportunities
o Pipeline
• Partner with the broader Sales Operations team to implement and leverage sales enabling platforms/tools. Monitor the sales organization's compliance with required standards for maintaining CRM data
• Works with sales management to quickly understand key differentiators to exploit sales and market opportunities
• Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies
• Provide opportunity analysis based on total addressable market (white space reporting)
Cross Functional Leadership
• Builds peer support and strong internal-company relationships with other key management personnel to support the deal flow process.
• Facilitates a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, and collaborating with cross functional teams such as Marketing, Finance, Services, and HR
• Partners as required with necessary teams to deliver and maintain operational training of sales systems, processes, sales programs.
Sales Ops Lead Persona:
Are you a charismatic collaborative leader, who uses data insight to drive and grow the business, moves at incredible pace and leans in fast to respond to changing market needs navigating through ambiguity at ease?

  • High emotional intelligence with the presence to be heard and listened to with the ability to influence sales for bigger outcomes and across cross-functional teams to innovate promoting productivity, bringing disperses teams together to quickly delivery common goals.
  • Enjoys being central to the business, maintaining long lasting relationships & taking the lead to connect cross-functional teams partnering on initiatives that are directly linked to the sales teams and sales outcomes.
  • Highly agile with a sense for strategy and detail who constantly searches for the best solutions and organizational behaviors to build bridges so that everything can flow towards success always keeping one eye on the future.
  • Adapt at situational flexibility easily able to switch from operational strategic to tactical tasks understanding the devil in the detail and eloquently communicating the high-level view tailored to all levels
  • Fast pace, outcome focused and a curios problem solver at heart with the tenacity to drive change/interventions collaboratively aligned to company goals


Qualifications

  • 5-7 years of progressive Sales Operations experience and a bachelor's degree in Business, Management or relevant field or its equivalent; a master's degree is a plus.
  • Innate ability to develop cross functional business relationships across all levels of management seniority
  • Capability to implement best in class processes focused on delivering business results.
  • Ability to concisely communicate complex topics to a broad audience including technical and non-technically driven functions.
  • Desire and proven experience in driving change building scalable processes along the way.
  • Ensure decisions are aligned with the interests of Dynatrace's shareholders and will drive value shareholder value.
  • Strong analytical and quantitative capabilities are required.
  • Experience with and working knowledge of Salesforce.com is required.
  • Experience in the software/high-tech industry is a plus.


Additional Information
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app. Requests for exemptions, must be reviewed and approved prior to commencing employment. If this requirement is not met, your employment will not commence.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
#LI-SD1
#LI-REMOTE
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app. Requests for exemptions, must be reviewed and approved prior to commencing employment. If this requirement is not met, your employment will not commence.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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