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North America Sales Enablement Director

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We’re looking to fill a newly created position to support growth in North America for a NORAM Sales Enablement Director reporting to the Global Sales Enablement Senior Director. You will work closely with the Global & NORAM Leadership and cross functional teams in establishing a world class NORAM Sales Enablement Team delivering seller enablement and empowerment to our top-performing sales teams.

Your future role in the team

  • Lead, design, deliver, maintain, and motivate a high performing NORAM Sales Enablement team, hiring a team of Sales Enablers.
  • Deliver seller experience focused on how the seller wants and needs to consumer enablement & content through the use of systems, tools, live face to face, virtual and on demand engagement.
  • Execute to the NORAM sales organisation priorities and the Global Enablement plan to support NORAM Sales growth to include the following training: sales skills, value selling, launch & technology updates, tools & systems, and overall seller experience.
  • Introduce continuous 180 cross functional end to end onboarding to accelerate the time to productivity & contribution in collaboration with HR, Sales Ops and Marketing.
  • Devise strategy, planning, and role-based execution & delivery in geo, aligned with NORAM cross functional initiatives & teams to optimize the business through enabling sellers.
  • Have a strong voice in the Global Enablement leadership team planning, execution and best practice adoption representing NORAM sales.
  • Introduce/reinforce value based selling methodology to drive consistency in seller approach to customer/stakeholder/partner conversations through the power of storytelling.
  • Partner with Sales Ops on the why, what and how of strategic customer acquisition and deal modeling as well as land and expand as part of the core selling process 
  • Collaborate with HR and Sales Ops on team and individual intrinsic motivation and productivity, supporting managers and understanding PQC enablement progress, readiness and engagement

What we expect of you

  • Proven success in leading a Sales Enablement Team
  • Experience in designing and introducing a new functional team
  • Track record of strong leadership, stakeholder management and communication in a matrixed organizational environment
  • Able to drive, deliver and support change when introducing new programs: skills, systems, tools, process
  • Demonstrated ability to drive strategy, planning and execute to support both internal and partner sellers
  • Virtual team engagement, motivation and orchestration through to successful execution
  • Background in either enterprise software sales, sales aligned roles or sales enablement

#LI- MS2


Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an equal opportunity employer and VEVRAA Federal Contractor. We consider all qualified applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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EMPHASIS ON GROWTH
Mistakes are opportunities to learn
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Elena DelloRusso
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FUTURE-FOCUSED
Training and mentors facilitate growth
Eight months into her tenure with Dynatrace, Elena DelloRusso was promoted from an individual contributor to a team lead on the sales development representative team. She sees that step as just the beginning of her growth journey. At this year’s sales kickoff, DelloRusso was inspired by the field representatives honored for their hard work and achievements, adding, “I knew that I wanted to be on that stage myself one day.” To get there, she’s taking advantage of access to a variety of training to level up — including Sandler Training, an award-winning sales program — and insight from mentors.
Eight months into her tenure with Dynatrace, Elena DelloRusso was promoted from an individual contributor to a team lead on the sales development representative team. She sees that step as just the beginning of her growth journey. At this year’s sales kickoff, DelloRusso was inspired by the field representatives honored for their hard work and achievements, adding, “I knew that I wanted to be on that stage myself one day.” To get there, she’s taking advantage of access to a variety of training to level up — including Sandler Training, an award-winning sales program — and insight from mentors.
Having easy access to peers and management across different SDR teams has allowed me to take bits and pieces of knowledge to develop my very own style.
Sarah Fister
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FIERCE CUSTOMER FOCUS
Coming together to improve the experience
Dynatrace’s product has been recognized for its innovative and comprehensive approach to AIOps, which enhances customers’ IT observability. But it’s the team’s relentless focus on client care that makes the real difference, according to Sarah Fister. Such a concentration on users wouldn’t be possible if it weren’t for the emphasis management puts on ensuring employees feel like they are part of the team. It is an environment where doors are always open, and where everyone is accepted.
Dynatrace’s product has been recognized for its innovative and comprehensive approach to AIOps, which enhances customers’ IT observability. But it’s the team’s relentless focus on client care that makes the real difference, according to Sarah Fister. Such a concentration on users wouldn’t be possible if it weren’t for the emphasis management puts on ensuring employees feel like they are part of the team. It is an environment where doors are always open, and where everyone is accepted.
Seeing these solutions help our customers solve complex business problems that are eating away at their revenue is an incredibly rewarding feeling.

What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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