Dynatrace
Dynatrace enables flawless and secure digital interactions.
Hybrid

Director, Sales Operations and Business Transformation

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About Your Team:

As the Global Business Transformation leader on the Sales Operations team, you will be responsible for establishing a cohesive strategy of operational excellence, in partnership with Sales Leadership. Through close cross-functional collaboration and partnership, your team will be responsible for the execution of multiple concurrent initiatives that drive system/process automation, technology, and CRM /CPQ optimization on behalf of Sales. 

 

About You:

You are an inspirational, outgoing, hands-on leader who has the innate ability to build strong partnerships and will never stop looking for creative solutions to optimize and automate processes for the Sales Organization.

About Your Role:

  • Establish Business Transformation strategy to drive continuous improvement and simplification of all sales systems in alignment with Sales Leadership and Corporate objectives.
  • Ensure alignment on the vision and champion the collaboration needed cross-functionally to execute against Business Transformation objectives.
  • Partner with Sales Leadership to prioritize all business transformation initiatives.
  • Build strong partnerships across Business Systems, Customer Success, Renewals, Finance, Sales Enablmenet, and Deal Desk to support continued delivery of innovative, high quality solutions for the Sales organization.
  • Represent Sales in all corporate / cross-functional business transformation projects to ensure any changes to our business processes, systems, or metrics are aligned to sales objectives.
  • Close collaboration with Business Systems teams to define business requirements and testing needed to deliver the end-to-end process and system infrastructure.
  • Oversee strategy, management and effectiveness of Sales Tech stack.
  • Promote a culture of high performance, continuous improvement, and innovation that values learning and a commitment to quality.

Your Qualifications:

  • Bachelor’s degree required, master’s degree a plus
  • 10+ years’ experience of progressive Sales Operations, Program Management in SaaS / high tech industry.
  • Proven experience implementing business strategies that result in operational efficiencies.
  • Track record of hiring, managing, developing, and retaining top talent and high performing teams.
  • Ambitious, highly motived and results driven.
  • Superior communicator with the knack for building strong relationships and influencing change across all levels of the organization.
  • Passionate about finding ways to improve efficiency.
  • Flexible and unfazed by a constantly-changing work environment.
  • Highly organized with the ability pivot quickly to support the growing business needs of the global sales team.
  • Strong business analytical skills with an understanding of data structures & data modeling
  • Proficient in MS Excel and MS PowerPoint

Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.

 

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.


Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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