Commercial Account Executive

| Greater Boston Area | Remote
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The digital revolution is here. Ever had a terrible experience trying to buy something online? Ever smashed your mouse in frustration over an unresponsive app? Yea, us too. That's why we created LogRocket. A platform designed to help our customers create the best possible digital experiences for their customers. We're looking for a super-motivated individual to join our Sales team as a Commercial Account Executive. We have a product that customers are raving about, and you'll play a key role in growing our customer base and reaching more potential customers. If you happen to have experience in the analytics or developer tool verticals, that’s a significant plus.

LogRocket is the first system that gives developers and product teams complete visibility into their customer experience. We raised a $15M Series B at the end of 2019 and have already attracted thousands of customers, including Reddit, Twitch, and Airbnb. We saw record sales last year and are planning to double headcount this year in an effort to broaden our reach and help teams build the best possible web experience. That's where you come in!

Key Responsibilities:

  • Manage both inbound and outbound full-cycle sales motions, closing five and six-figure deals
  • Focus on net-new logo acquisition
  • Work cross-collaboratively with internal teams like Sales Operations, Customer Success, and Sales Engineering to ensure a seamless sales process
  • Creatively prospect CTOs and Engineering/IT Leaders
  • Thoughtfully and strategically position LogRocket to solve our technical end user’s pains and initiatives, serving as a trusted advisor
  • Strive towards and achieve quota quarterly

You:

  • 1-2+ years closing role in B2B Tech/SaaS
  • Proven track record of generating pipeline, selling to senior stakeholders, and overachieving against quota
  • Successfully sell and differentiate a product in a highly competitive market
  • Comfortable owning and running deals with ASPs of $20k+
  • Experience with both inbound and outbound sales cycles
  • An added bonus: knowledge of backend, frontend infrastructure, and monitoring (HTML, CSS knowledge, programming languages)

What we look for:

  • Collaborative - you effectively work within and across teams here at LogRocket and also within your prospects to sell our product. You know who the right person to move a deal forward or the right internal stakeholder to partner with to quarterback a deal to close. You share insights, wins, and loses with us - all with the goal of making us better
  • Will to Win - you are a hunter through and through. You chase down deals and cover your blind spots. You love to win.
  • Trustworthy - you always do the right thing and pride yourself on being a trustworthy seller.
  • Coachable - you are open to and seek out feedback, always looking for ways to self-improve
  • Adaptable - you are self-aware and can pick up when things are going well or when something needs a shift. You use data and metrics to identify gaps for improvement
  • Self-starter - You thrive in ambiguity. You are passionate about the work and impact you are driving. You proactively look for ways to improve your process, conversation, outreach campaigns, and anything else that might help us win
  • Communicator - you have a strong presence and great presentation skills. The only things stronger than your presentation skills are your listening skills. You can align the ROI of the product and experience versus simply proving a tech fit
  • Pipeline Expert - you know how to manage a pipeline from top to finish, effectively handling both inbound and outbound sales cycles
  • Skilled Prospector - you aren’t afraid to pick up the phone to generate your own business. You leverage tools like ZoomInfo and Outreach to drive demand for your product. 

Benefits and Perks

  • Open vacation policy — we all work hard and take time for ourselves when we need it, no strings attached
  • Extensive health, dental, and vision benefits paid for by us, along with 401k and commuter benefits
  • Generous stock options — we all get to own a piece of what we’re building
  • Home office equipment stipend
  • Monthly company gifts
  • When we're back in the office, catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND nonhealthy)


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ElasticDatabases
    • BigTableDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Though remote during COVID, conveniently located next to South Station and Downtown Crossing T stop, surrounded by endless lunch and post-work spots!

An Insider's view of LogRocket

What are some social events your company does?

At LogRocket, we love our events! From game nights to happy hours to sunset harbor cruises, we're always looking for an excuse to get together with our growing team and celebrate our accomplishments.

Lauren

People Operations

What projects are you most excited about?

One of the things that makes being an engineer at LogRocket unique is that we are creating a product for other developers and product teams. It’s a great feeling to build a feature that you’re excited about, and then see customers immediately start using it. That sense of connection with our users keeps our work exciting every day.

Brendan

Engineering Manager

What are some things you learned at the company?

Working at LogRocket has provided me with a genuinely unique startup experience. Being part of a team that's building a fast-growing product in a snowballing space has taught me to be adaptable, resilient, and make the most out of the resources around me. I've also learned what it takes to build something from the ground up. It's like a mini MBA!

Alejandro

Account Executive

What is your vision for the company?

LogRocket's mission has always been to make every experience on the web as perfect as possible. We feel that the COVID-19 pandemic has accelerated the wave of digital transformation and we’re excited to continuing building best-in-class tools for our customers so they can build the best experience for their users.

Matt

CEO/CoFounder

How do you collaborate with other teams in the company?

On the Customer Success team, we're able to collaborate with just about every team in the organization, particularly Sales, Engineering, Product, and Support. We'll work with Sales to understand the specifics of a new account, Product to help share the roadmap vision, and Support/Engineering to communicate customer needs and expectations.

Amy

Director of Customer Success

What are LogRocket Perks + Benefits

LogRocket Benefits Overview

Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts (https://blog.logrocket.com/) give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.

Culture
Volunteer in local community
Frequent opportunities for employees to take time from work to volunteer at local organizations
Partners with Nonprofits
Monthly donations to local and national nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Quarterly DE&I meetings to discuss hiring and organizational practices
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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