Campaign Strategist/Account Manager

| Cambridge | Hybrid
Sorry, this job was removed at 6:07 p.m. (EST) on Thursday, October 10, 2019
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Soofa is the neighborhood news feed that connects a community with screens everyone can see and anyone can use.

We are looking for a Campaign Strategist & Account Manager to work alongside Soofa’s Director of Customer Success, developing engaging, relevant, and beautiful Soofa Sign campaigns to delight our clients. The ideal candidate is a big-picture thinker about creative projects and loves building relationships, writing copy, and turning business goals into exciting campaigns.

At Soofa, we enable city dwellers to co-create a thriving community. Join us!

 

Responsibilities

  • Develop creative concepts for Soofa campaigns in line with client goals and creative briefs
  • Work collaboratively with Soofa’s Customer Success and Sales teams to deliver a world-class customer experience; build and maintain strong, long-lasting client relationships
  • Grow existing business and close renewals with the sales team 
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts); prepare reports on account status

 

Qualifications

  • 2-3 years in enterprise account management, or customer success
  • Experience developing creative campaigns and working with design teams 
  • Experience with CRM software
  • Ability to work in a fast-paced environment and handle rejection in stride
  • Stellar writing and storytelling skills

 

Candidate Characteristics

  • Customer delight is the first thing you think about when you wake up
  • You are innovative and passionate, and there is a playfulness to your work
  • You thrive in metrics-based work and easily understand business goals and KPIs
  • You have excellent time management skills
  • You’re looking for a role that you can grow quickly in; you should expect to move up within a year

 

Bonus Points For

  • Experience in an agency environment or working directly with clients
  • Startup experience
  • Advanced knowledge of the adobe creative suite

 

Perks of Working with Soofa

  • Unlimited PTO
  • Generous healthcare and parental leave packages
  • Dog-friendly office
  • Team lunches every Friday
  • Team activities like ski trips, camping, Whiskey Wednesdays, etc.
  • Strong company culture focused on talent development and caring personally
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Location

Located in trendy East Cambridge, Soofa is steps away from both Kendall Square and the Green Line. Most roles are 100% remote-optional.

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