Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is the ideal place for technologists to grow their technical and leadership skills while collaborating and sharing that knowledge with other talented, high potential engineers. Our team solves complex business and scalability problems and help define the direction of the product.

THE ROLE

We are searching for a results-driven and motivated candidates to join our fast growing Business Development team as a Business Development Representative (BDR). If you’re looking for a place to learn quickly and grow your career, you’ve found the right place. We offer the opportunity to gain professional business experience and work for a company that offers its employees a fun, but professional team environment.

WHAT YOU’LL DO

• Contact key decision-makers on targeted accounts across North America to inform them about Dispatch and to generate interest in our products.
• Identify, research and nurture executable pipeline for our Sales Organization.
• Conduct market research in collaboration with enterprise sales representatives.
• Target top accounts by prospecting through multiple channels such as calling, emailing, social
• Continuously learning on our applications/value proposition/differentiation to enhance conversations.

SKILLS WE SEEK:

• Bachelor’s degree preferred
• Results driven & competitive nature
• Excellent written and verbal communication skills with internal/external clients
• Outstanding time management skills
• Ability to learn and understand new products and technology

NICE TO HAVE SKILLS:

• Business to business (B2B) Sales
• Inside Sales/Outside Sales
• Previous cold calling experience

WITHIN ONE MONTH, YOU’LL:

• Attend New Hire Training
• Get your bearings and begin to build a strong foundation, upon which to grow
• Build relationships with internal business partners including Marketing and Sales
• Receive administrative training on how to leverage internal tools including Salesforce etc.
• Shadow your and learn Dispatch best practices
• Begin to cold call and understand how to leverage your knowledge to overcome objections

WITHIN THREE MONTHS, YOU’LL:

• Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
• Work with Account Executives, Managers, and peers to gain continued learning on product, talk track and lead flow
• Continue your education around Dispatch’s competitive advantage while continuing to strengthen your business acumen
• Become an expert on internal tools and processes

WITHIN SIX MONTHS, YOU’LL:

• Begin to consistently hit quota and activity metrics
• Work with Account Executives to shadow Dispatch’s demos
• Assist in the development of best practices for lead generation

WITHIN TWELVE MONTHS, YOU’LL:

• Be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact in Lead Generation
• Work with sales and marketing to help create new campaigns to drive pipeline
• Participate in and lead certain on-boarding and continuing education programs
• Report, track, and share productivity measurements with your team
• Have a complete understanding of the Dispatch product suite
• Identify further personal education opportunities to increase your business and instructional acumen
• Strive for a Sales Development Representative promotion through continued achievement of quota attainment and exhibiting Dispatch’s values 

BENEFITS & PERKS

• Unlimited Paid Time Off (PTO)
• Paid Parental Leave
• Comprehensive Insurance Coverage
• Learning and Development Reimbursement
• DispatchFit Gym/Fitness Program Reimbursement
• Flexible Work-Life Balance

STILL WITH US?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

THE DISPATCH STORY

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. Inclusiveness is second nature, not an initiative at Dispatch. We are building an engaged team where we celebrate multiple approaches and points of view. We believe diversity drives innovation and empowers everyone to feel valued and heard. We strive to create an environment where everyone, from any background, can bring their whole self to work and do their best. 

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally. Come join our growing team!

To all recruitment agencies: Dispatch does not accept agency resumes. Please do not forward resumes to our jobs alias, Dispatch employees or any other organization location. Dispatch is not responsible for any fees related to unsolicited resumes.