Business Development Representative

| Greater Boston Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is the ideal place for technologists to grow their technical and leadership skills while collaborating and sharing that knowledge with other talented, high potential engineers. Our team solves complex business and scalability problems and help define the direction of the product.

THE ROLE

We are searching for a results-driven and motivated candidates to join our fast growing Business Development team as a Business Development Representative (BDR). If you’re looking for a place to learn quickly and grow your career, you’ve found the right place. We offer the opportunity to gain professional business experience and work for a company that offers its employees a fun, but professional team environment.

WHAT YOU’LL DO

  • Contact key decision-makers on targeted accounts across North America to inform them about Dispatch and to generate interest in our products.
  • Identify, research and nurture executable pipeline for our Sales Organization.
  • Conduct market research in collaboration with enterprise sales representatives.
  • Target top accounts by prospecting through multiple channels such as calling, emailing, social
  • Continuously learning on our applications/value proposition/differentiation to enhance conversations.

WHAT WE SEEK

  • Bachelor’s degree preferred
  • 1+ years previous Business Development experience
  • Business to business (B2B) Sales
  • Inside Sales/Outside Sales
  • Previous cold calling experience preferred
  • Results driven & competitive nature
  • Excellent written and verbal communication skills with internal/external clients
  • Outstanding time management skills
  • Ability to learn and understand new products and technology

WITHIN ONE MONTH, YOU’LL:

  • Attend New Hire Training
  • Get your bearings and begin to build a strong foundation, upon which to grow
  • Build relationships with internal business partners including Marketing and Sales
  • Receive administrative training on how to leverage internal tools including Salesforce etc.
  • Shadow your and learn Dispatch best practices
  • Begin to cold call and understand how to leverage your knowledge to overcome objections

WITHIN THREE MONTHS, YOU’LL:

  • Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
  • Work with Account Executives, Managers, and peers to gain continued learning on product, talk track and lead flow
  • Continue your education around Dispatch’s competitive advantage while continuing to strengthen your business acumen
  • Become an expert on internal tools and processes

WITHIN SIX MONTHS, YOU’LL:

  • Begin to consistently hit quota and activity metrics
  • Work with Account Executives to shadow Dispatch’s demos
  • Assist in the development of best practices for lead generation

WITHIN TWELVE MONTHS, YOU’LL:

  • Be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact in Lead Generation
  • Work with sales and marketing to help create new campaigns to drive pipeline
  • Participate in and lead certain on-boarding and continuing education programs
  • Report, track, and share productivity measurements with your team
  • Have a complete understanding of the Dispatch product suite
  • Identify further personal education opportunities to increase your business and instructional acumen
  • Strive for a Sales Development Representative promotion through continued achievement of quota attainment and exhibiting Dispatch’s values 

BENEFITS & PERKS

  • Unlimited Paid Time Off (PTO)
  • Paid Parental Leave
  • Comprehensive Insurance Coverage
  • Learning and Development Reimbursement
  • DispatchFit Gym/Fitness Program Reimbursement
  • Flexible Work-Life Balance

STILL WITH US?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

THE DISPATCH STORY

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is an equal opportunity employer and values diversity at on all of our teams. Inclusiveness is second nature, not an initiative at Dispatch. We are building an engaged team where we celebrate multiple approaches and points of view. We believe diversity drives innovation and empowers everyone to feel valued and heard. We strive to create an environment where everyone, from any background, can bring their whole self to work and do their best. 

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally. Come join our growing team!

To all recruitment agencies: Dispatch does not accept agency resumes. Please do not forward resumes to our jobs alias, Dispatch employees or any other organization location. Dispatch is not responsible for any fees related to unsolicited resumes.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Located 1 block from North Station and just within steps of some of the best pizza, cannolis, and Italian sandwiches in the city.

An Insider's view of Dispatch

How would you describe the company’s work-life balance?

The people at Dispatch are equally willing to accommodate the schedules and needs of their coworkers as they are willing to put in the extra work when necessary. This creates an amazing work environment full of people who are motivated to do their best and are a pleasure to work with.

Ian

Senior Software Engineer

How has your career grown since starting at the company?

I started my career at Dispatch in an entry-level position and completely new to the industry. My career has leveled up every year and I now lead a team of two people. I am very happy with the direction my career has been going since I started working at Dispatch

Robin

Customer Engagement Team Lead

What are Dispatch Perks + Benefits

Dispatch Benefits Overview

-Unlimited Paid Time Off (PTO), Paid Parental Leave, Comprehensive Insurance Coverage, Learning and Development Reimbursement, Fitness Reimbursement, Free Blue Bike Membership, Catered lunches, (Grubhub credits while working remotely), Book Club, Company Sponsored Events (ex: group workouts, trivia nights, happy hours, etc)

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dispatch employees can contribute up to $2500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Dispatch will match charitable donations of up to $150 per employee per year.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Dispatch offers unlimited PTO and recommends employees to use atleast 21 days per year to avoid burnout and take full advantage of the policy.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted to greet all incoming new hires
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $1500 annually for continuing education.
Paid industry certifications
We have an annual budget of up to $1500 for paid industry certifications per employee.
More Jobs at Dispatch3 open jobs
All Jobs
Dev + Engineer
Sales
Developer
new
Boston
Developer
new
Boston
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Dispatch's full profileSee more Dispatch jobs