Manage end-to-end deal desk and quote-to-cash processes, maintain CRM hygiene (HubSpot), own territory/account assignments, optimize sales processes and tools, produce analytics and reports, and document SOPs to support Sales, Finance, and Legal.
Description
About Port:
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic.
Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.
Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.
About your Day-to Dy:
We're looking for a Sales Operations professional to join our Boston office and play a central role in keeping our go-to-market machine running smoothly. This is a generalist position, you'll touch everything from CRM management and sales analytics to process optimization and deal desk. If you love solving operational puzzles and making sales teams more effective, this is for you.
What You'll Do
Deal Desk & Quote-to-Cash
- Own the deal desk process end-to-end: pricing approvals, non-standard deal structuring, contract reviews, and order processing
- Partner with Sales, Finance, and Legal to ensure deals move quickly and comply with internal policies
- Maintain and improve quoting workflows, approval matrices, and pricing guidelines
- Serve as the go-to resource for reps navigating complex deal structures
CRM & Data Management
- Maintain the integrity and hygiene of our CRM (HubSpot), including pipeline accuracy, data enrichment, and deduplication
- Own territory and account assignments, ensuring proper routing and segmentation
Process & Tooling Optimization
- Identify bottlenecks in the sales process and design solutions to remove friction
- Evaluate, implement, and manage sales tools and integrations across the tech stack
- Document SOPs and ensure consistent adoption of processes across the team
- 3–5 years of experience in Sales Operations, Revenue Operations, or a related role within a B2B SaaS environment
- Solid hands-on experience with HubSpot or Salesforce (SFDC)
- Prior deal desk or quote-to-cash experience, including familiarity with non-standard deal approvals and pricing governance
- Strong analytical skills: comfortable building reports, working with data, and drawing actionable conclusions
- Proficiency with Excel/Google Sheets; experience with BI tools (Looker, Tableau, etc.) is a plus
- Excellent organizational skills and attention to detail; you don't let things fall through the cracks
- Clear communicator who can work effectively with Sales, Finance, Legal, and executive stakeholders
- Self-starter mindset: you see what needs to be done and take ownership without waiting to be asked
- Note: Employees are required to work from the office 3 days a week and 2 days from home. Office days are Tuesday, Wednesday, and Thursday.
Nice to Have
- Experience with CPQ tools, Salesforce-to-HubSpot migrations, or sales engagement platforms (Outreach, Salesloft, etc.)
- Familiarity with developer tools or platform engineering space
- Experience supporting both SMB/mid-market and enterprise sales motions
Port.io Boston, Massachusetts, USA Office
33 Arch Street, Boston, MA, United States
Similar Jobs
Cloud • Security • Software
Provide sales leadership with forecast analytics, KPI dashboards, executive materials, quota and scenario modeling, CRM/reporting integrity, and cross-functional partnership to improve sales processes, forecasting cadence, and decision quality.
Top Skills:
AnaplanExcelGoogle WorkspacePowerPointSalesforceTableau
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Software • Biotech • Design
Lead and scale Sales Operations and Deal Desk functions, own quote-to-cash end-to-end, build processes and tooling, manage a mixed team of FTEs and contractors, deliver reporting/analytics for pipeline and forecast accuracy, and partner cross-functionally with Sales, Finance, Legal, and Systems to drive revenue velocity and compliance.
Top Skills:
Contract Lifecycle ManagementCpqCRMHubspotIronclad
Fitness • Healthtech • Retail • Pharmaceutical
Provide sales operations and enablement support including Salesforce and BI tool troubleshooting, case and call handling, training Account Managers, managing development requests, and liaising between technology teams and business partners.
Top Skills:
CRMEtoolsItoolsMicrostrategySalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
