Sales Operations Coordinator

Description

Silverfort is a cyber security startup that develops a revolutionary identity protection platform. Our mission is to provide industry leading unified identity protection solutions for hybrid and multicloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.

Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.

We are looking for a motivated and detail-oriented Sales Operations Coordinator to help support with top of funnel activities and data integrity. If you are in your final year of a degree or have recently graduated and are excited to step into the world of system operations, we’d love to hear from you!

Responsibilities

• Own and maintain data integrity across CRM and sales systems
• Support the day-to-day operations of the Sales team
• Perform data quality checks and cleanups
• Assist in generating and maintaining reports and dashboards
• Help troubleshoot basic system issues and escalate when needed
• Document processes and help update internal knowledge bases
• Partner with Sales, Marketing, and Customer Success teams on cross-functional projects
• Assist in the implementation of new tools and system enhancements

Requirements

• In the 3rd year or recently completed a Bachelor’s degree (Business Administration, Information Systems, Industrial Engineering, or related fields preferred)
• Basic understanding of information systems
• Basic understanding or previous experience with Salesforce – an advantage
• Strong attention to detail and organizational skills
• Good analytical and problem-solving abilities
• Comfortable working with Excel / Google Sheets (basic functions like VLOOKUP, pivot tables – an advantage)
• Strong communication skills and ability to work in a team environment
• Self-starter with a desire to learn and grow within Sales Operations
• Fluent in English (written and verbal)
• Ability to work at least 4 days a week with flexibility for working on Fridays

Preferred Qualifications (nice to have):

• Previous experience in an administrative or operational role – an advantage
• Experience working with other CRM systems – an advantage
• Familiarity with additional tools like Tableau, Outreach, Salesloft – an advantage
• Ability to work independently and meet deadlines