Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
The Sales Operations Analyst will play a key role in supporting and enhancing the efficiency of the sales team by providing data-driven insights, optimizing processes, and ensuring smooth execution of sales strategies. This position involves analyzing sales data, reporting on performance metrics, and working cross-functionally with other departments to improve sales operations and outcomes.
Key Responsibilities
Data Analysis & Reporting:
- Analyze and interpret sales data to identify trends, insights, and areas for improvement.
- Create and maintain regular sales performance reports, dashboards, and KPIs (Key Performance Indicators) for sales leadership and other stakeholders.
- Monitor sales pipeline health, conversion rates, win/loss analysis, and forecast accuracy.
- Provide data-driven recommendations to improve sales performance, productivity, and efficiency.
Sales Process Optimization:
- Collaborate with sales operations leadership to evaluate and streamline sales processes, systems, and tools.
- Identify bottlenecks in the sales cycle and suggest solutions to improve efficiency.
- Support the development and implementation of new sales processes and tools to enhance the sales team's effectiveness.
Sales Forecasting & Planning Support:
- Assist in the creation of accurate sales forecasts, ensuring that key assumptions are tracked and updated as needed.
- Provide input into sales account level planning as part of the monthly consensus process.
- Track and measure the performance of sales initiatives and campaigns, recommending adjustments when necessary.
Cross-Functional Collaboration:
- Partner with demand planning, finance, strategic sales and strategic operations teams to align sales strategies with broader business goals.
- Provide support to the sales team to drive internal alignment and resolution of any operational challenges.
Ad-Hoc Analysis & Special Projects:
- Conduct special projects as requested by sales operations leadership to support business initiatives or strategic decisions.
- Provide on-demand analysis and support for any issues or opportunities that arise.
Requirements
Education: Bachelor’s degree in business, finance, marketing, or related field required.
Experience:
- 2-4 years of experience in sales operations, sales analytics, or a related field.
- Retailer experience strongly preferred, CPG experience strongly preferred
- Strong proficiency in Excel and other sales tools (e.g. Domo, QV, Power BI, or similar analytics platforms).
- Proven ability to analyze complex data sets and provide actionable insights.
- Solid understanding of sales processes, metrics, and KPIs.
- Strong communication and presentation skills.
- Attention to detail and ability to work independently in a fast-paced environment.
- Ability to collaborate effectively with cross-functional teams.
Skills & Competencies:
- Analytical Thinking: Ability to interpret data and translate findings into actionable strategies.
- Problem-Solving: Proactively addresses challenges and identifies opportunities for process improvement.
- Communication: Clear and concise communication of findings and recommendations to stakeholders.
- Project Management: Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Teamwork: Strong collaborator who works well with cross-functional teams to achieve business objectives.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
Explore SharkNinja:
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
SharkNinja Needham, Massachusetts, USA Office
89 A Street, Needham, MA, United States, 02494
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