Sales Operations Analyst II

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

The Sales Operations Analyst is a part of OpenGov’s growing Revenue Operations team which owns strategy and programs across all GTM functions. This role will work cross-functionally across multiple Sales functions, Finance, Marketing, and Business Technologies to help scale OpenGov growing OpenGov sales teams in all things reporting, systems, and processes. You will primarily focus on partnering with our Sales leadership team to help standardize internal sales processes, sales reporting, forecast and operating cadence, and our month-end close process designed to provide insights into the team’s achievement of goal, month over month.

• Partner with sales leadership to analyze and identify opportunity areas for streamlined processes to support a growing sales organization.

• Revamp, and continuously maintain our sales processes in Salesforce to ensure our systems support robust reporting and workflows that help our Sales teams be more productive

• Develop our strategy for sales pipeline generation and maintenance including evaluating our current practices for prospecting, building out sales process to ensure pipeline is maintained, and establishing SLAs for opportunity progression

• Tighten up our weekly forecasting cadence to provide better insights back to our Sales team, across GTM Leadership, and to our partners in Finance

• Support all sales reporting developed in Salesforce and work cross-functionally with our Business Intelligence team to identify and maintain a more robust set of KPIs measured monthly in our BI platform

• BA/BS degree in Business, Finance, Computer Science, or other related fields

• 3+ years of experience in field operations, similar experience in analytical/ strategy roles within a growing go-to-market organization, or finance / consulting background

• Ability to execute at a strategic level as well as dig into the details and lead projects from conception to completion

• Adept analyst with a strong ability to bring together disparate data sources to drive meaningful analysis

• Experience working with management and leadership teams to provide actionable insights

• Self-motivated, creative, results-driven, solution-oriented, driven to succeed

• Crisp written communication and verbal communication skills; ability to highlight and collaborate on areas for improvement

• Quantitative Skills; Proficiency in Microsoft Excel and experience using multiple data sources, enriching data to complete analyses - experience with Salesforce is a plus

Compensation:

$80,000 - $95,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.