About Mirakl
Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.
Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.
Mirakl Connect is our platform that accelerates e-commerce growth and profitability by seamlessly connecting sellers and partners to a global network of Mirakl-powered marketplace and dropship platforms.
Your ImpactAs a Sales Manager, you will lead a team of 6–8 Account Executives focused on acquiring new customers across the SMB and mid-market (MM) segments. You'll drive execution, talent development, and revenue performance, playing a key role in scaling the Mirakl Connect business.
What You Will Do at Mirakl- Lead and Develop a High-Performing Team: Manage a team of 6–8 AEs, providing hands-on coaching, clear direction, and performance management to meet and exceed individual and team quotas.
- Drive Customer Acquisition: Execute sales strategies that accelerate new customer acquisition in both SMB and Mid Market/Enterprise segments, with a focus on outbound prospecting and consultative selling.
- Coach for Impact: Deliver ongoing skill development around pipeline generation, discovery, qualification, negotiation, and closing, tailored to the different motions of SMB and MM sales.
- Optimize Sales Execution: Monitor key performance metrics, implement scalable processes, and help improve forecasting accuracy, conversion rates, and overall sales efficiency.
- Partner Cross-Functionally: Collaborate closely with Marketing, Product, and Customer Success to align go-to-market campaigns, product feedback loops, and onboarding.
- Cultivate a Winning Culture: Foster a team environment built on transparency, accountability, learning, and results.
- Sales Leadership Experience: 3–5 years of people management experience leading 6+ AEs, ideally within a B2B SaaS or e-commerce platform context.
- Proven Track Record: Success driving new business in both SMB and Mid Market/Enterprise segments with a deep understanding of full-cycle sales and territory management.
- Sales Experience: Experience closing SMB and Mid Market/Enterprise opportunities.
- Process-Oriented Operator: Experience refining and scaling sales processes, coaching frameworks, and leveraging data to improve outcomes.
- Data-Driven: Strong command of CRM tools (Salesforce preferred) and sales performance metrics to make informed decisions and drive accountability.
- Clear Communicator: Excellent communication and interpersonal skills with a focus on clarity, motivation, and alignment across levels.
- Agile & Accountable: Comfortable operating in a high-growth, dynamic environment where priorities shift and results matter.
#LI-Hybrid
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
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Mirakl Boston, Massachusetts, USA Office
Our new downtown Boston office is located in the 100 Summer Street building, offering great amenities and convenient to main transportation hubs, including South Station and Downtown Crossing. We are also near to High Street Place and several other fun restaurants, bars, and local activities.
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