Sales Manager, Mid-Market

Company Overview:

AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

As a MidMarket Sales Manager at Maven AGI, you'll drive our expansion in the mid-market segment, leading a team of Account Executives who are reshaping how businesses interact with their customers through AI. 

You'll help build and lead a high-performing team of AEs, helping them close deals while maintaining healthy pipelines and strong customer relationships. You can make your mark on a rapidly growing company while helping define the future of AI-powered customer interactions.

This is a hybrid position based out of our Boston, MA office.

What You’ll Do:

• Build and execute a focused mid-market sales strategy that drives consistent revenue growth
• Set clear performance expectations and help your team consistently hit their numbers
• Track and measure key sales metrics, including pipeline generation, win rates, and sales cycle length
• Work with AEs to develop effective account strategies and coach them through complex sales cycles
• Support the implementation of sales programs that help your AEs master our solution and sales process
• Participate in strategic sales calls to better understand customer challenges and refine our approach
• Partner with Solutions Engineering and Customer Experience teams to ensure smooth handoffs and successful customer implementations
• Work with Product and Marketing to ensure our offerings meet customer requirements
• Use data to optimize territory planning and account distribution among your AEs
• Build a positive, high-energy sales culture that attracts and retains top talent

Who You Are:

• 5+ years of sales management experience, with at least 3 years leading mid-market focused teams in high-growth companies
• A record of consistently achieving team revenue targets
• Strong coaching and mentoring abilities
• Data-driven approach to sales management
• Experience selling complex SaaS solutions
• Bachelor's degree or equivalent practical experience

Compensation:

This position offers total on-target earnings (OTE) of $320,000 when achieving performance targets. There are no caps on commissions. Top performers have the potential to exceed target earnings through our performance-based commission plan.

What We Offer:

• High Impact in Cutting-Edge Field: Be at the forefront of AI innovation and transform the enterprise customer support industry.
• Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity opportunities.
• Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
• Professional Growth: Opportunities for personal and career growth in a fast-moving, high-growth company.

What Unites Us is Our Values:

• Do right for our customers
• We are data-driven
• Be entrepreneurial
• Strive to be better, together

Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.