Datadog Logo

Datadog

Sales Engineer (Customer Success)

Posted 3 Hours Ago
Be an Early Applicant
Easy Apply
Hybrid
Boston, MA, USA
80K-106K Annually
Junior
Easy Apply
Hybrid
Boston, MA, USA
80K-106K Annually
Junior
Partner with sales to qualify and close opportunities by delivering technical presentations, demos, and POCs. Support onboarding, resolve customer issues, escalate bugs, gather product feedback, and collaborate with product and cross-functional teams. Hybrid role based in Boston with some travel.
The summary above was generated by AI

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Continually learn new technology to build competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations with potential clients
  • Have a direct line of communication with the product team to collaborate on feature requests
  • Help clients onboard the product and assist when they run into roadblocks. 
  • Think creatively about a wide variety of technical challenges during the pre-sales life cycle 

Who You Are:

  • Enjoys a hybrid office culture and spending time in-person at our Boston office
  • Has at least one year of experience in a technical sales and/or post-sales role
  • Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies
  • Enjoys collaborating and teaming with others
  • Demonstrates strong written and oral communication skills
  • Comfortable and confident in delivering technical presentations/demos
  • Can multi-task, manage time well, and be responsive to others
  • Curious, eager to learn, and persistent in solving problems
  • Able to sit up to 4 hours, traveling to and from events and client sites
  • Able to travel via auto, train or air up to 15% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-AM1

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$80,000$106,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Datadog Boston, Massachusetts, USA Office

We are located steps away from Post Office Square. When we aren't eating locally catered lunches, food trucks & other restaurants are easily accessible!

Similar Jobs at Datadog

5 Hours Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
192K-240K Annually
Senior level
192K-240K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead product vision and roadmap for a unified fleet and lifecycle management platform that manages observability agents and collectors across hosts and Kubernetes. Coordinate cross-functional engineering teams to expand supported components, define "managed" behaviors, sequence rollout, set success metrics, and represent customer needs for both human operators and AI agents. Build business cases, validate with customers, and communicate trade-offs to stakeholders.
Top Skills: Ai AgentsAPIsByoc (Bring-Your-Own-Cloud)Feature FlaggingKubernetesObservability AgentsOpentelemetryOpentelemetry CollectorsOperator Patterns
9 Hours Ago
Easy Apply
Remote or Hybrid
3 Locations
Easy Apply
163K-204K Annually
Senior level
163K-204K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Lead design, launch, and scaling of targeted partner programs to accelerate regional growth, product adoption, incentives, and strategic collaborations. Partner with cross-functional teams to build operational processes, measure program effectiveness, iterate on performance, and convert initiatives into repeatable, scalable motions.
9 Hours Ago
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
124K-165K Annually
Senior level
124K-165K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Serve as a trusted technical advisor to enterprise customers, driving product adoption, providing hands-on IT operations guidance, performing environment analysis, conducting business reviews, collaborating with product and engineering teams, and improving best practices to maximize Datadog value.
Top Skills: AWSAzureChefCi/CdDatadogDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account