Search the 55 jobs at Datadog

Manage and lead a team of Customer Success Associates to enhance customer relationships, renewals, and growth. Act as the internal advocate for customers and ensure their success and adoption of the product. Must have 3+ years in Customer Success or Account Management in the SaaS space.

The Senior Software Engineer - Network Edge is responsible for building automation and control plane systems to scale the management of cloud resources. They will also debug and maintain the existing infrastructure and lead architectural decisions for new services. The ideal candidate should have experience in automating infrastructure management, internet-focused network concepts, and a proficiency in a programming language such as Go or Python.

As a Customer Success Associate at Datadog, you will train, drive adoption, and identify growth opportunities across a high volume of customers to ensure successful product use and retention. You will be an advocate for the customer internally, troubleshoot issues, and work on expanding customer loyalty and retention.

Enterprise Sales Engineer providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations. Collaborate with Sales team, deliver product presentations, and engage with customers and technical teams. Travel up to 45%.

As a Manager, Commercial Sales at Datadog, you will lead a team of Commercial Account Executives, drive lead generation and pipeline management, and oversee team performance to bring a proven product to market. This role offers high income earning opportunities, professional development, and inclusive employee benefits.

Engage with customers to resolve technical support requests, reproduce technical issues, lead demos, participate in product conversations, and specialize in Datadog products. Work on-site 3-5 days per week. Requires experience in technical support at a SaaS company, knowledge of Zendesk, Jira, Confluence, and programming experience. Must be self-motivated, client-centric, and willing to learn continuously. Rotating schedule with weekend availability.

Commercial Sales Engineer at Datadog responsible for qualifying and closing opportunities with customers and partners. Provide technical expertise through sales presentations, product demos, and supporting evaluations. Collaborate with product team to prioritize features and resolve customer concerns. Work in a hybrid workplace environment promoting work-life harmony.

As a Premier Support Engineer at Datadog, you will respond to client requests, develop relationships with Premier Customers, reproduce and dive into integrations, build documentation, participate in product conversations, and work from the office 3-5 days a week. You should have experience in multi-channel technical support, programming, and Linux knowledge, be self-motivated, detail-oriented, and client-centric. Weekend availability is required.

Create content to build Datadog's reputation as a leader in DevOps, Monitoring, Observability, and Security. Collaborate with the community on open-source projects and demonstrate attack and defense techniques. Mentor and develop other security stories within the organization.

Seeking an experienced SLED Sales Executive with a passion for technology to work with State, Local, and Education organizations, drive revenue growth, and build strong customer relationships. Must demonstrate success in closing high-value deals and have a track record of meeting sales targets. Travel required up to 70% of the time.

As an Enterprise Customer Success Manager, proactively drive new product attachment and build strong relationships with strategic customers. Advocate for the customer internally, focusing on positive customer experience and growth opportunities.

As a Commercial Account Executive at Datadog, you will focus on acquiring new customers through outbound activity. You will become an expert in the Datadog product and manage the full sales cycle. Collaboration with Sales Development Representatives and strategic prospecting will be key in this role.

Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations.

As a Staff Engineer in the AAA Identity team at Datadog, you will architect core data storage, support internal API platform, collaborate with teams, identify system risks, and contribute to planning. Ideal candidate has led technical initiatives, cares about product design, and has backend experience at high scale. Technical communication skills are crucial.

As an Enterprise Customer Success Manager at Datadog, you will build strong relationships with strategic customers, drive product adoption, and advocate for a positive customer experience. Responsibilities include onboarding, relationship management, and identifying growth opportunities. Fluent in French and experienced in customer-centric roles, you will collaborate internally, analyze usage trends, and project manage the onboarding process. Datadog values an inclusive culture and offers continuous professional development and competitive benefits.

The Technology Resiliency Risk and Controls Analyst at Datadog is responsible for leading risk reporting and control management for Business Continuity and Disaster Recovery efforts within the Information Security programs. This role involves translating industry control expectations into product and infrastructure implementations, establishing security assessment standards, and providing transparency through meaningful scorecards and metrics.

Hire, mentor, develop, and grow a team of Sales Development Representatives impacting the company's sales pipeline volume and contributing to future Account Executives and sales leaders. Responsible for overseeing training, motivating the team, providing growth opportunities, and accurate forecasts for senior leadership. Must be experienced in hi-tech direct sales, motivated by helping others grow, and familiar with SaaS/Cloud and Salesforce. Proficiency in Spanish and/or Portuguese is required.

Lead the Global Order Operations team, streamline and optimize order processing, collaborate with various departments, identify automation opportunities, troubleshoot billing problems.

As a Senior Software Engineer at Datadog, you will collaborate with teams to design automated solutions, add features to existing applications, and build scalable tools. You should have expert-level experience in Go or Python, thrive in stakeholder collaboration, and possess strong communication skills. The role also includes on-call troubleshooting and proposing system improvements.

The Sales Revenue Analyst at Datadog in Boston, MA or New York, NY will lead commission strategies, analyze deal close processes, establish reporting infrastructure, and collaborate on innovative solutions to drive revenue growth and efficiency in Sales Revenue operations.