Jobs at Datadog

Design, build, and operate high-throughput data pipelines supporting billing and cost attribution. Drive Spark optimization, latency reduction, sharding, cross-datacenter reliability, and new billing capabilities. Investigate billing accuracy issues with Finance and Product teams, participate in on-call rotation, and improve engineering standards and operational excellence.

Act as Datadog Logs subject-matter expert: investigate complex log escalations, lead technical calls, mentor support teams, collaborate with Engineering/Product, build diagnostic tools and guides, and resolve ingestion, parsing, pipeline, indexing, and retention issues.

Prospect, qualify, and generate leads through outbound outreach (cold calls/emails), schedule discovery meetings, and collaborate cross-functionally to help customers evaluate Datadog and drive new business.

Source and engage passive candidates for complex, high-volume recruiting needs. Build candidate pipelines using sourcing tools, employee networks, events, and creative research. Develop strategic sourcing plans, map talent markets, track search progress, analyze messaging, and collaborate with recruiters and stakeholders to attract diverse talent.

The Sales Development Representative will prospect and generate leads, qualify them, and assist in Datadog's sales growth through collaboration and outbound outreach.

The Major Account Manager role involves managing key accounts, expanding business, building relationships, and achieving sales targets within a fast-paced environment.

Manage, hire, and develop Customer Success Managers while driving renewals, expansions, customer retention, and revenue growth. Serve as a customer-service role model, regional escalation point, and strategic advisor. Coach teams through contract negotiations and pricing objections, collaborate cross-functionally to resolve complex challenges, and build high-performing teams through talent attraction, retention, and development.

As a Customer Success Manager, you'll strengthen customer relationships, drive product usage, and identify growth opportunities while collaborating with internal teams at Datadog.

Support global sales by structuring and quoting complex SaaS deals, negotiating with customers, resolving post-execution issues, ensuring compliance with pricing policies and controls, and building AI automations to scale deal desk operations while partnering cross-functionally.

The Senior Manager, Product Solutions Architecture at Datadog oversees onboarding and enabling partners, collaborates on technical initiatives, and advocates for partners' needs while enhancing service offerings using Datadog features.

Lead global partner pricing strategy and deal support for Datadog's partner network. Serve as liaison with Deal Desk and cross-functional teams to operationalize partner pricing, incentives, and commercial programs. Build scalable documentation, playbooks, and enablement for Partner Sales Managers.

The Head of Leadership Search will lead global leadership hiring, establish hiring strategies, manage an executive search team, and partner with executive leadership.

Serve as a technical expert for Datadog’s Service Management products, advising enterprise customers and Field teams on incident response, on-call, event correlation, workflow automation, and App Builder architectures. Build proofs of concept, small-scale deployments, reusable technical collateral, and best practices. Provide product feedback based on customer engagements to influence roadmap development. The role requires engineering expertise, production incident response or automation experience, observability knowledge, coding ability, consultative customer skills, and travel up to 40%.

Drive product attachment and adoption for large enterprise customers through relationship management, onboarding, usage analysis, renewal risk mitigation, and cross-functional collaboration. Act as trusted advisor aligning customers' technical and business objectives to Datadog's observability and security offerings.

Manage semi-monthly US payroll for 3,000+ employees using Workday; process hires/terminations/status changes, garnishments, 401(k) feeds, equity transactions, and resolve payroll discrepancies. Support Canada and Latin America administratively, collaborate with Finance, SOX and 401(k) auditors, maintain payroll records, run audits, and respond to payroll/tax inquiries.

Sets application security direction and standards across engineering teams. Builds scalable security tooling, automation, and observability; leads threat modeling, risk assessments, code reviews, and multi-team remediation. Develops strategies for AI-powered systems and agentic development risks, API security, and software supply chain security. Partners with engineering and security teams, prioritizes investments, communicates risk to leadership, and mentors AppSec engineers.

Prospect and qualify potential customers through outbound cold calling and email outreach. Schedule discovery meetings, develop new-business acquisition strategies, and identify customer needs using Datadog’s sales methodology. Collaborate with internal teams while helping technology innovators understand Datadog’s value in digital transformation and cloud migration. The role offers sales training, mentorship, professional development, and career growth opportunities.

Lead product vision and roadmap for a unified fleet and lifecycle management platform that manages observability agents and collectors across hosts and Kubernetes. Coordinate cross-functional engineering teams to expand supported components, define "managed" behaviors, sequence rollout, set success metrics, and represent customer needs for both human operators and AI agents. Build business cases, validate with customers, and communicate trade-offs to stakeholders.

Partner with sales to qualify and close opportunities by delivering technical presentations, demos, and POCs. Support onboarding, resolve customer issues, escalate bugs, gather product feedback, and collaborate with product and cross-functional teams. Hybrid role based in Boston with some travel.

Serve as a trusted technical advisor to enterprise customers, driving product adoption, providing hands-on IT operations guidance, performing environment analysis, conducting business reviews, collaborating with product and engineering teams, and improving best practices to maximize Datadog value.