Comcast Logo

Comcast

Sales Engineer 3, Technical Product Sales Support

Posted Yesterday
Be an Early Applicant
In-Office
Schaumburg, IL
90K-152K Annually
Senior level
In-Office
Schaumburg, IL
90K-152K Annually
Senior level
The role involves providing technical expertise in designing and implementing data network and voice solutions for business customers, supporting sales efforts, and ensuring customer satisfaction.
The summary above was generated by AI
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

Core Responsibilities

  • Provides timely, technical support and problem resolution for field service questions.
  • Supports Sales team with product modifications and engineering expertise for custom projects.
  • Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
  • Serves as Subject Matter Expert on Business Class products.
  • Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translates complex technical design requirements into information that customers can understand and respond to.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Complex Solution Sales, Enterprise Network Security, Ethernet, Product Positioning, Teamwork, Technical Product Sales

Compensation

Primary Location Pay Range: $89,775.00 - $151,725.00

Targeted Commission: $28,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Top Skills

Complex Solution Sales
Enterprise Network Security
Ethernet

Similar Jobs

4 Minutes Ago
Easy Apply
Remote or Hybrid
9 Locations
Easy Apply
153K-230K
Senior level
153K-230K
Senior level
Fintech • HR Tech
The Senior Product Manager will lead enhancements in benefits enrollment, develop strategies, and collaborate with teams to improve user engagement with benefits.
Top Skills: Product Management
5 Minutes Ago
In-Office
Oakbrook Terrace, IL, USA
86K-114K Annually
Mid level
86K-114K Annually
Mid level
Food • Retail • Agriculture • Manufacturing
Lead and execute advanced robotics projects. Collaborate with teams to define requirements, design systems, develop prototypes, and ensure project success through management and system integration.
Top Skills: AIAutomationComputer VisionMachine LearningRobotics
3 Hours Ago
Hybrid
Chicago, IL, USA
37K-58K Annually
Mid level
37K-58K Annually
Mid level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Audience Strategist will handle audience-related inquiries, provide strategic audience segmentation guidance, build audience segments, and collaborate across teams.
Top Skills: Data Onboarding PlatformsDmpsDspsExcelGoogle SheetsJIRATrelloZendesk

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account