Sales Development Representative

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Sales Development Representative (IC2) is a core contributor to the company’s go-to-market strategy, responsible for generating qualified pipeline and supporting revenue growth within defined territories or segments. This role applies established sales development practices to engage prospective buyers, qualify opportunities, and partner closely with Account Executives to convert interest into booked meetings and pipeline. Working within defined processes and leveraging modern sales engagement tools, the SDR exercises sound judgment in managing inbound and outbound activities while consistently delivering against pipeline targets. Essential Duties & Responsibilities

• Generate qualified pipeline by executing outbound prospecting campaigns across email, phone, and social channels using defined messaging frameworks and sequencing tools

• Qualify inbound and outbound leads by assessing business needs, buying process, timeline, budget, and fit against ideal customer profile criteria

• Collaborate with Account Executives to support named account strategies by researching accounts and identifying key decision-makers and influencers

• Personalize outreach to prospective buyers by leveraging account intelligence, industry insights, and engagement data

• Maintain accurate and up-to-date prospect and account activity in CRM systems by logging calls, emails, meetings, and disposition notes

• Utilize sales engagement and research tools such as Salesforce, LinkedIn Sales Navigator, and sequencing platforms to identify and prioritize outreach efforts

• Provide feedback to Growth, Content, and Product Marketing teams on lead quality and campaign effectiveness

• Support event-based prospecting initiatives by coordinating pre-event outreach and conducting timely follow-up with event-generated leads

• Achieve or exceed monthly and quarterly pipeline generation targets by managing daily activity metrics and maintaining consistent prospecting cadence

• Develop foundational knowledge of company products, value propositions, and competitive positioning to effectively articulate solutions to prospective clients

• Build productive internal relationships with sales and marketing stakeholders to ensure alignment on territory priorities and opportunity handoff

Recommended Experience & Education

Required

• Proficiency with CRM platforms such as Salesforce and sales engagement tools such as SalesLoft, Outreach, Gong Engage

• Proficiency with Contact Enrichment and discovery tools such as ZoomInfo

• Strong written and verbal communication skills with the ability to personalize outreach

• Demonstrated ability to manage multiple prospecting channels simultaneously

• Organizational skills with attention to detail in tracking and reporting activities

• Understanding of enterprise SaaS sales cycles and buyer personas

• Ability to analyze engagement data to prioritize outreach efforts

Preferred

• Experience in FinTech or banking technology environments

• Familiarity with account-based marketing strategies

• Experience supporting enterprise-level Account Executives

• Exposure to intent data and advanced prospecting analytics tools

• Track record of exceeding pipeline generation quotas

The salary range for this position is: $64,000 - $75,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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