Jobs at Alkami

Lead end-to-end enterprise SaaS implementations for banks and credit unions, from kickoff through launch and post-launch transition. Manage project plans, timelines, risks, stakeholders, and cross-functional collaboration with Product, Engineering, and delivery partners. Translate technical requirements for varied audiences, maintain executive relationships, improve implementation processes, and drive timely delivery, adoption, client satisfaction, and measurable time to value.

Leads and mentors software engineering teams while remaining 20–30% hands-on with coding, debugging, APIs, architecture, and scalable platform services. Coordinates engineering, product, quality, SRE, security, and operations teams to deliver reliable SaaS software. Owns technical direction, roadmap influence, incident management, operational excellence, KPIs, resource allocation, hiring, performance management, and continuous improvement across globally distributed teams.

Leads strategic product marketing for Alkami’s digital banking platform, owning go-to-market strategy, product positioning, messaging, competitive analysis, launch readiness, sales enablement, and partner commercialization. Collaborates with Product, Sales, Marketing, Customer Success, and executive stakeholders to influence roadmap decisions, align narratives, improve adoption, and drive measurable pipeline and business outcomes. The role also develops scalable marketing frameworks and integrates AI into product marketing workflows.

Leads complex SaaS and digital banking implementations, including configuration, customization, validation, troubleshooting, third-party integrations, and post-go-live stabilization. Serves as the primary technical resource for client engagements, coordinates with project managers, engineers, vendors, and customers, and translates technical issues into actionable solutions. Develops implementation documentation, improves processes, mentors junior engineers, manages concurrent priorities, and communicates platform enhancement opportunities to product and engineering teams.

Lead enterprise SaaS integration implementations for MANTL, translating business requirements into scalable configurations, validating third-party integrations, and supporting financial institution clients. Configure backend settings using JSON and Postman, document technical decisions, troubleshoot issues, and collaborate with Product, Engineering, Service Delivery, and Account Management. Manage concurrent implementations, develop integration best practices and playbooks, and serve as a technical escalation point while ensuring reliable post-launch support.

Leads complex PMO governance, operational transformation, implementation methodology, capacity planning, and organizational change initiatives across CXG Services. The role modernizes processes through AI-enabled automation, evolves delivery toward a platform model, develops executive reporting, coordinates cross-functional programs, improves governance and scalability, and advises leaders on operational effectiveness.

Build core experiences for bank administrators and customers by developing streamlined user flows, robust APIs, and third-party integrations. The role emphasizes clean, documented, tested code; system design; error handling; performance; domain-driven design; microservice architecture; and technical guidance through code reviews. Candidates will primarily work with front-end technologies while contributing to backend services in an agile Scrum environment.

Build and maintain core digital banking experiences for bank administrators and customers. Responsibilities include developing user flows, robust REST APIs, backend services, and third-party integrations such as Plaid and SendGrid. The role emphasizes clean, tested, documented code, system design, error handling, logging, domain-driven design, microservice architecture, agile Scrum practices, architectural decision-making, technical guidance, and code reviews.

Leads complex digital banking software implementations, including configuration, testing, customer onboarding, troubleshooting, cutover readiness, and launch activities. Coordinates customers, vendors, and internal teams across multiple concurrent engagements; maintains implementation documentation, issue tracking, and billing records; communicates progress and risks; supports process improvements; and mentors less experienced specialists. Requires strong implementation, testing, stakeholder management, and root-cause analysis skills, with up to 20% travel.

Leads complex customer implementation and onboarding programs for digital banking solutions. Manages schedules, milestones, risks, dependencies, stakeholder communication, Jira workflows, documentation, and customer relationships across concurrent engagements. Coordinates Delivery, Technical Services, Product, Customer Success, and external teams to ensure successful outcomes. Identifies process improvements, escalates issues, supports operational scalability, and mentors less experienced program managers.

Build and maintain data lakes, data warehouses, and modern data pipelines for a multi-tenant SaaS platform. Design end-to-end data processes, write pipeline and infrastructure code, conduct design reviews, optimize performance, monitor systems, support data governance, and troubleshoot scalability and security issues. Collaborate with technical and business stakeholders, mentor junior engineers, evaluate technologies, document platform architecture, automate testing, and participate in on-call rotation.

Configures and implements digital banking products and third-party integrations for client onboarding and enhancement projects. Troubleshoots technical issues, validates configurations, executes testing, documents implementation activities, and supports post-go-live stabilization. The role coordinates with project managers, vendors, product, engineering, support, and client stakeholders while managing multiple technical priorities. It also contributes to process improvements, knowledge sharing, and implementation best practices.

The Senior Product Analyst gathers requirements, aligns stakeholders, analyzes qualitative and quantitative data, and translates business needs into product requirements. They partner with product managers and engineers on feature development, create process and journey artifacts, identify optimization opportunities, support testing and UAT, contribute to roadmap planning, and mentor junior analysts.

Provides advanced technical support for financial institution customers, configuring backend settings and third-party integrations, investigating incidents, resolving complex issues, and collaborating with Product, Engineering, and Activation teams. Mentors support specialists, creates runbooks, facilitates training, documents bugs and enhancement requests, and translates business requirements into scalable configurations.

Supports the quote-to-cash process by validating deal requests, configuring pricing, preparing quotes and order forms, maintaining CRM and CPQ records, coordinating contracts, and responding to Sales inquiries. The role generates deal desk reports, tracks approvals, applies pricing and discount policies, supports complex deals, and contributes to process improvements. It collaborates with Sales, Revenue Operations, Legal, Finance, and Accounting while developing SaaS commercial and deal support expertise.

Leads complex deal structuring, pricing, approvals, and quote-to-cash optimization for enterprise and strategic accounts. Partners with Sales, Finance, Legal, and Revenue Operations on contract terms, deal economics, revenue recognition, forecasting, and governance. Improves deal desk processes, playbooks, approval matrices, and workflows while mentoring junior analysts and influencing cross-functional initiatives, product launches, and pricing changes.

Supports high-volume commercial deal reviews across the quote-to-cash process, including pricing, discount approvals, contract coordination, order form and proposal accuracy, and Salesforce/CPQ data management. Partners with Sales, Legal, Finance, Accounting, Rev Ops, and Product to resolve deal blockers and ensure policy compliance. Also contributes to reporting, deal analysis, documentation, process improvements, and escalated deal reviews.

Manage complex commercial agreements throughout their lifecycle, including drafting, reviewing, negotiating, executing, amending, and interpreting contracts. Advise business units on negotiation strategy, contractual risks, and approved positions. Partner with Legal and cross-functional teams, resolve disputes, improve contracting processes and playbooks, maintain contract records and reporting, support SOX and M&A initiatives, and mentor contracts professionals.

Build core digital banking experiences for bank administrators and customers, including user flows, robust APIs, and third-party integrations. Design and implement scalable backend services using microservice architecture and domain-driven design. Write clean, documented, tested code with strong error handling, logging, and performance considerations. Contribute to system design, architectural decisions, code reviews, and technical guidance within an Agile Scrum environment.

Leads the design, development, deployment, maintenance, and optimization of scalable full-stack software systems. Responsibilities include coding, debugging, code reviews, API development, cloud-native deployment, testing, monitoring, performance optimization, production support, incident response, technical mentoring, and establishing development standards. The role collaborates cross-functionally, drives API-first and AI-enabled engineering practices, and participates in on-call support.