Support EMEA sales and marketing teams by managing lead distribution, maintaining CRM data quality, producing reports and dashboards, coordinating processes and onboarding, and troubleshooting sales data and workflow issues to maximize pipeline conversion.
Everbridge is a fast-paced, mission-driven SaaS company helping organizations keep people safe and businesses running during critical events. Our clients include some of the world’s most recognized brands, governments, and public agencies. We’re expanding our EMEA sales operations team and are looking for a detail-oriented Sales Administrator to support lead management, reporting, and process efficiency across our go-to-market teams.
The Sales Administrator plays a key role in ensuring smooth day-to-day operations for our regional sales and marketing teams. You will be responsible for lead distribution, data integrity, and sales process coordination, helping Everbridge maximize conversion and pipeline growth. This position offers the opportunity to work cross-functionally with sales, marketing, and operations teams in a collaborative, fast-moving environment.
What you'll do:
- Manage incoming leads from marketing campaigns, events, and partner channels in Salesforce.
- Distribute leads promptly to the appropriate sales representatives or regional teams based on assignment rules and SLAs.
- Monitor lead follow-up activity and provide regular reports on response times and lead conversion.
- Maintain lead quality and data hygiene across the CRM.
- Assist in managing Salesforce dashboards and updating pipeline reports.
- Support opportunity creation, account ownership updates, and territory alignment.
- Help implement and optimize workflows to improve sales efficiency and data accuracy.
- Coordinate with the Global Demand Center to ensure lead flow aligns with marketing campaigns and regional priorities.
- Schedule and coordinate internal sales meetings, training, and communications.
- Support onboarding of new sales reps with CRM access and process guidance.
- Help produce regular performance and forecast reports for leadership.
- Troubleshoot data and process issues as needed.
What you'll bring:
- 2+ years’ experience in sales administration, sales operations, or marketing operations, ideally in a B2B SaaS or tech environment.
- Proficient in Salesforce CRM (Sales Cloud) and comfortable handling large data sets.
- Excellent organizational and time management skills with strong attention to detail.
- Clear communicator who enjoys cross-functional collaboration.
- Analytical mindset, comfortable with reporting, dashboards, and data hygiene.
- Self-starter who thrives in a dynamic, global environment.
The reasonably estimated salary for this role at Everbridge ranges from $40,000 - $50,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law. For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets. Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Top Skills
Salesforce Crm,Sales Cloud
Everbridge Burlington, Massachusetts, USA Office
25 Corporate Dr., Burlington, MA, United States, 01803
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