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Hilton

Room Attendant - Full Time - DoubleTree by Hilton Boston Downtown

Posted An Hour Ago
Be an Early Applicant
In-Office
Boston, MA, USA
Entry level
In-Office
Boston, MA, USA
Entry level
Cleans and maintains assigned hotel guest rooms, including bedrooms and bathrooms; replenishes linens and amenities; performs deep cleaning and turn-down service; transports housekeeping supplies; disposes of waste; and responds promptly and courteously to guest requests while maintaining Hilton’s standards for quality, productivity, dependability, and customer service.
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What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

-Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming

-Change and replenish bed linens, towels and guest amenities, as needed

-Perform deep cleaning tasks, as needed

-Stock, maintain and transport housekeeping supply cart on a daily basis

-Dispose of trash and recyclables

-Respond to special guest requests in a timely, friendly and efficient manner

-Perform guest turn down service, as needed

 

Qualifications

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability


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