JPMorganChase
Risk Management - Risk Oversight Lead for Commerce Payments - Vice President
Be an Early Applicant
The Risk Oversight Lead evaluates and mitigates fraud risks in digital payment services by collaborating with teams and conducting risk assessments.
Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Risk Oversight Lead for Commerce Payments - Vice President in the Consumer & Business Banking Risk Management group, you will be responsible for partnering with the Digital Payments teams and recommending the right level of fraud and scam controls for new business initiatives and existing processes. You will be a key contributor to the Risk Oversight team's 2nd line mission by collaborating on the design of products and features that are both easy-to-use and secure for customers. You will also partner closely with Legal, Compliance and Controls to advise on issues and concerns, as well as conduct threat assessments that describe key risk scenarios and necessary mitigation to the risks.
Job Responsibilities
Required qualifications, capabilities, and skills
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Risk Oversight Lead for Commerce Payments - Vice President in the Consumer & Business Banking Risk Management group, you will be responsible for partnering with the Digital Payments teams and recommending the right level of fraud and scam controls for new business initiatives and existing processes. You will be a key contributor to the Risk Oversight team's 2nd line mission by collaborating on the design of products and features that are both easy-to-use and secure for customers. You will also partner closely with Legal, Compliance and Controls to advise on issues and concerns, as well as conduct threat assessments that describe key risk scenarios and necessary mitigation to the risks.
Job Responsibilities
- Look for ways payment use cases can potentially facilitate fraud and scam scenarios, as well as operational and reputational risk
- Evaluate new payment features or modifications to existing services to ensure that the Product team has identified all the risks and has included appropriate controls to mitigate risks
- Know the wallet payment flows you oversee just as well as the Product team
- Have a working knowledge of cross-channel controls that are used to mitigate inherent risk in Digital
- Reliably represent the interests of other internal stakeholders in risk management
- Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way
- Stay abreast of new/changes in provisioning, tokenization, authentication, technology, and Digital financial services
- Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management
- Work effectively as an individual contributor and collaborative team member on simultaneous projects.
- Possess excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts
- Work well in a team environment, including cross-functional teams
Required qualifications, capabilities, and skills
- Bachelor's degree
- Minimum of 5 years in a control function (Audit, Controls, Operational Risk Management, Information Risk Management, Compliance) or other relevant function
- Critical thinking skills
- Ability to defend positions and influence with quantitative analysis developed with an analytical team
- Ability to work effectively with both business and technically oriented individuals
- Excellent written and verbal communication skills
- Ability to work in a diverse and inclusive environment
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Similar Jobs at JPMorganChase
Financial Services
As a Commercial Banker, you'll lead client acquisition and relationships, leveraging financial solutions in Middle Market Banking. Focus on innovation, efficiency, and deep market knowledge is essential.
Top Skills:
Chase Paymentech SolutionsCommercial CardCreditInternational BankingSyndicated FinanceTreasury Services
Financial Services
As a Cash Management Solutions Specialist, you will provide solutions and support for branch-managed clients, ensuring exceptional service while managing risk and implementing Cash Management products.
Top Skills:
BankingCash Management Solutions
Financial Services
As an Accounting Associate, you will manage balance sheet reconciliation, month-end close processes, and financial reporting for Global Real Estate.
Top Skills:
ExcelSAP
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories