Revenue Operations Analyst

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.
 

*The ideal candidate for this role will reside in EST or CST.

We’re Looking For:

We are seeking a Revenue Operations Analyst with a strong foundation in data analysis, strategic insight, and sales process optimization. You will be part of the Revenue/Sales Operations team driving sales effectiveness and business growth. In this role, you’ll translate data into impactful insights that shape our go-to-market strategy, optimize operational efficiency, and improve sales performance. The ideal candidate has 2+ years in a highly analytical role within Revenue Operations or Business Intelligence.

You Are:

• Analytical. You are an expert in interpreting data, spotting trends, and identifying actionable insights.

• Strategic. You understand how to connect the dots between data and business objectives.

• Detail-Oriented. You ensure accuracy in your analysis and clarity in your reporting.

• Communicative. You can translate complex concepts into simple, actionable guidance for all levels of the organization.

You Will:

• Conduct comprehensive analysis of sales campaign results, identifying key drivers of success or failure, and understanding the intricate relationship between inputs (e.g., resources, outreach methods) and outputs (e.g., pipeline, revenue).

• Analyze current sales workflows, work distribution patterns, and resource allocation to identify inefficiencies and propose data-backed recommendations for change. Design and support pilot programs to test alternate engagement strategies and measure their impact.

• Monitor key sales metrics (TAM penetration, rep productivity, account assignments) and recommend corrective actions.

• Analyze customer intent and engagement strategies to enhance sales effectiveness and outcomes.

• Lead work process and distribution redesigns using time studies and surveys.

• Create data stories using dashboards, reports, and presentations for leadership and sales teams.

• Ensure data accuracy across sales tools and optimize CRM usage, especially within Salesforce.

• Proactively identify strategic opportunities to improve revenue performance through data insights.

Who You Will Work With:

This position reports to Sr. Program Manager of Dealer Sales and works closely with Sales, Marketing, Product, Business Intelligence.

Must Have’s:

• Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field

• 2+ years of experience in a highly analytical role within Sales Operations, Revenue Operations, Business analyst, or a similar function.

• Advanced proficiency in data visualization tools (e.g., Tableau, Power BI, Looker) and creating impactful dashboards.

• Expert-level proficiency in Microsoft Excel (pivot tables, VLOOKUPs, advanced formulas).

• Strong experience with CRM systems, particularly Salesforce, including report generation and dashboard creation.

• Strong understanding of sales metrics and sales processes.

• Excellent written and verbal communication skills.

• Proven track record of problem-solving using data.

• Ability to work independently and manage multiple priorities.

Nice to Have’s:

• Experience with SQL for data extraction and manipulation.

• Familiarity with statistical analysis tools (e.g., R, Python) for more advanced modeling.

• Experience with survey design and analysis.

• Knowledge of lead scoring, account-based marketing (ABM), and customer lifecycle management.

• Ability to travel when required (2-5 times per year)

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!
 

Compensation Range of

(Depending on experience, skill set, qualifications, and other relevant factors.)