Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The AMER Sales Operations team is looking for a Sales Operations Director to partner with the AMER sales leader and lead the operational engine behind the region’s performance. This role defines how AMER forecasts and plans, including the weekly operating cadence, annual planning cycle, territory and quota design, and the analysis that informs leadership decisions. This is a senior individual contributor role that leads through influence in a matrixed organization, partnering closely with AMER sales leadership and cross-functional teams to ensure the region plans well, forecasts reliably, and operates efficiently.
The team is looking for someone based on the east coast or who is willing to work Eastern hours to align with the team.
What You’ll Do- Own the AMER operating calendar, including weekly forecast calls, pipeline inspection, performance reviews, QBRs, ad-hoc leadership meetings, and act as the first point of contact for AMER sales leadership on operational issues.
- Shape the agenda and direct the analysis these forums depend on, and convert outcomes into tracked actions with owners and dates.
- Lead the AMER forecast process end to end, including cadence, roll-up logic, and snapshot discipline, against the accuracy definition the region is measured on.
- Set the standard for commit criteria, stage definitions, and pipeline hygiene, enforce those standards, diagnose forecast error to root cause, and close recurring gaps.
- Partner with Finance on the link between the sales and financial forecast, including reconciliation, variance explanation, and authoring the forecast narrative for AMER and global leadership.
- Lead the AMER Annual Operating Plan process for sales, including sequencing, inputs, dependencies, leadership decisions, segmentation, territory design, account distribution, quota setting, and coverage and capacity modeling.
- Shape go-to-market structure and headcount scenarios, influence Sales Compensation on plan design, and direct in-year changes including territory moves, coverage gaps, and reorganizations.
- Set priorities and sequence work across the Sales Operations professionals supporting AMER, while maintaining standards for analytical rigor, data integrity, and quality of recommendations.
- Mentor experienced operations professionals, represent AMER in global Sales Operations forums, and bring global standards into the region.
- Diagnose process, tooling, and data challenges, pioneer the use of AI and automation, retire ineffective processes, and drive adoption of approved changes with Corporate IT and global Sales Operations.
- Salesforce
- AI-enabled productivity and automation tools
- Sales forecasting and pipeline management platforms
- Revenue analytics and reporting tools
- Territory planning and quota management tools
- Data quality and business intelligence solutions
- Bachelor’s degree or equivalent experience; advanced degree in Economics, Mathematics, or Business Administration preferred.
- 10+ years in sales operations, revenue operations, or commercial strategy at a technology company (ideally SaaS), or in strategy or technology consulting.
- Direct ownership of a regional or global sales forecast process, including forecast accuracy improvement.
- Direct ownership of an annual sales planning cycle, including segmentation, territory design, quota setting, and capacity modeling.
- Proven ability to drive complex, cross-functional programs through influence rather than direct authority.
- Strong analytical rigor, including the ability to structure ambiguous problems, generate insight from quantitative analysis, identify data issues, and defend recommendations under challenge.
- Credibility with senior sales leaders and highly effective written, verbal, and presentation skills.
- Experience with Salesforce and the surrounding commercial technology stack.
- Fluent in English.
- Willingness to travel occasionally, both domestically and internationally, and work across time zones.
- Experience with AI-enabled productivity and automation tooling.
- Experience building or improving forecast governance, pipeline hygiene, and sales operating cadences.
- Experience partnering across Finance, Sales Compensation, Marketing, Revenue Operations, and Technology organizations.
- Experience leading organizational change, territory realignments, or sales force transformations.
- Experience operating within complex global, matrixed organizations.
What you'll get
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Compensation Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.
In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
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