Develops and delivers training for revenue cycle employees, including presentations, simulations, communications, and job aids. Supports process standardization across revenue centers, evaluates training needs, maintains training strategies, performs quality assurance checks, and collaborates with cross-functional teams. The role requires healthcare revenue cycle knowledge, strong communication and presentation skills, project management abilities, and travel of up to 25%.
PURPOSE AND SCOPE:
The Revenue Cycle Training Specialist (trainer) will support process standardization efforts across the revenue cycle organization through a focus on education and training. The trainer will be assigned one or more focus areas (verifications, billing, collections, etc.) and will be responsible for the education of all new and existing staff within one or more assigned revenue centers. Responsible for developing trainings, presentations, simulations, communications, job aids, or other education materials. Collaborate with their Manager and Training and Quality Leader to develop and maintain a training strategy and plan, evaluate individual revenue center needs, and adapt to the changing revenue cycle environment and training needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Develop and deliver educational training materials to revenue center employees.
- Focus on standardization across revenue centers.
- Collaborates with Revenue Cycle Transformation Team (RCT), policies & procedures standardization team, internal controls, compliance, corporate, legal, managed care, clinical operations, finance, IT, or other parties within Fresenius.
- Works closely with the policy & procedure standardization team to support education efforts for revenue cycle employees through the development of presentations and communications.
- Perform quality assurance checks to ensure procedures are adhered to.
- Identify areas for educational opportunity within the revenue centers.
- Maintains training strategy and plan.
- Performs analysis as needed.
- Assist with other projects or assignments as requested or needed.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to travel up to 25% of the time as needed.
EDUCATION:
- Bachelor's Degree required
EXPERIENCE AND REQUIRED SKILLS:
- 2-4 years healthcare revenue cycle experience.
- Excellent written and verbal communication skills. Excellent interpersonal skills and team oriented.
- Attention to detail and well organized.
- Ability to present in front of large groups.
- Ability to anticipate and field questions.
- The utmost professionalism to work with senior leaders in the company.
- Ability to multi-task and manage multiple projects or trainings at one time.
- Knowledge of concepts, practices and procedures of revenue cycle, finance and accounting.
- Strong working knowledge of Windows-based software applications (i.e., Word, PowerPoint, Excel, Visio).
- Self-starter, independent thinker and collaborative team player.
- Positive attitude, enthusiastic, and energetic.
- Prior experience with Cerner Soarian is a plus.
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $59,000.00 - $100,000.00
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions – include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factorsFresenius Medical Care Boston, Massachusetts, USA Office
Boston, United States
Fresenius Medical Care Waltham, Massachusetts, USA Office
Waltham, United States
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