The Retail Sales Concierge engages customer leads, drives sales conversions, and assists e-commerce brands in recovering lost revenue, while collaborating with the leadership and product teams.
About Us:
Atomic is a venture studio that builds companies from scratch. We’re a team of seasoned entrepreneurs and operators who have built and scaled some of the most successful startups in the world. We specialize in creating disruptive businesses that solve real problems for e-commerce brands.
About the Role:
We’re seeking a motivated and charismatic retail sales rep to join our team and play a pivotal role in engaging and closing sales leads. This is an opportunity to help us launch and grow a cutting-edge e-commerce AI company while mastering the art of conversational sales and relationship building. You’ll play a key role in re-engaging customers, driving sales conversions, and helping our eCommerce brands recover lost revenue. This is an excellent opportunity for someone eager to kick start their career in sales.
This is a full-time, remote position.
Requirements:
- Flexible work schedule, including working weekends
- Able to sit and view a computer screen for extended periods of time
- Strong written and verbal communication skills
What You’ll Do:
- Engage customer leads through conversations that build brand and drive purchases
- Work closely with our leadership team to adopt our merchant’s brand voice and understand their products and operations
- Become a subject matter expert for assigned merchants
- Identify gaps in our internal processes and help implement improvements
- Maintain internal documentation alongside your teammates, ensuring that the information we’re sharing across teams is up to date and accurate
- Collaborate with the product team to address improvement opportunities within the platform
Who You Are:
- 2+ years of experience in sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch environments.
- While this is an early-career role, familiarity with sales processes, CRM systems, or previous retail experience is a plus.
- Motivated, organized, and capable of working independently while meeting goals.
- Exceptional communication and interpersonal skills.
- Curiosity and a passion for continuous learning, demonstrating a proactive approach to acquiring knowledge about products, industry, and customer needs.
- Proven ability to thrive in team-based environments and collaborate effectively.
- Highly organized and detail-oriented, with a customer-first mindset.
- Adaptable, coachable, and eager to learn in a fast-paced environment.
If you’re a driven sales professional with a passion for delivering exceptional customer experiences, we’d love to hear from you. Join us in reshaping the way e-commerce brands connect with their customers.
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
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Atomic is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.
Please review our CCPA policies here.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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