Residential Business Systems Administrator

In this role, you will support residential lending technology users and focus on managing business requirements and administering lending technology systems such as Encompass. Mortgage Systems Administrator. Communicate and support system enhancements, provide end user support and workflow management. Configure and implement process improvement, optimize performance and manage the roadmap for Encompass. 

• Serve as first point of contact for escalated production issues from the residential lending team and act as a liaison for business partners and stakeholders.
• Oversee administrative functions of Loan Origination System (LOS), ensure compliance regulatory, agency and compliance requirements.
• Facilitate and coordinate software application deployment.
• Provide training to residential lending team on administrative functions.
• Implement and direct administrative testing of LOS with team testers.
• Create detailed business requirements for functional processes and rules and lead projects and provide team direction.
• Develop and maintain process documentation and workflow diagrams and partner with team members on project schedules, reports and documentations.
• Apply principles in risk management, issue tracking and change management.
• Document and communicate issues to vendor and provide management updates.
• Coordinate with residential lending team testers for system testing.

• Bachlors Degree - Business, Technology or Related  - Minimum

•  2 years - LOS Administrator, Encompass, Encompass Consumer Connect, Velocify, Surefire and Encompass TPO - Minimum

• 5 years - LOS Administrator, Encompass, Encompass Consumer Connect, Velocify, Surefire and Encompass TPO

License/Certifications/Training:

• Encompass Administrator Certification - Preferred

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$61,700‏‏‎ ‎-‏‏‎ ‎$94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.