The Release Manager will define release plans, coordinate software deployment, manage schedules, and ensure smooth upgrades across customer environments.
Who is DexCare?
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.
What is DexCare?
DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.
For more information, visit www.dexcare.com or follow us on LinkedIn.
DexCare is looking for a Release Manager to collaborate across the Product, Engineering, Commercial, and Customer Experience organizations. You will be a critical member of the organization, defining release plans, improving processes, and coordinating the communication and roll out of our software.
What You’ll Do
- Partner with Engineering Managers and Customer Experience to establish clear release timelines across QA, UAT, and Production environments for multiple enterprise customers.
- Build and maintain deployment schedules, tracking dependencies, blockers, and risks.
- Coordinate deployment teams and resources, managing assignments and ensuring readiness ahead of each deployment window.
- Be a technical expert in building and deploying software; this includes software branching, configuration, creating builds, packaging, and publishing releases.
- Develop and maintain dashboards and reporting tools to track real-time release progress, service deployments, and post-deployment performance indicators.
- Coordinate across App Engineering, Product Management, and Customer Experience to ensure release notes are clear and ready to be published.
- Communicate status to deployments to the organization.
- Coordinate all required steps to ensure an uneventful and successful software upgrade for each of our customer environments.
What You’ll Bring
- 3+ years collaborating across an organization to release software.
- Understanding of release management standards, best practices, control processes and tools, and how to tailor to different organizations.
- A detail-oriented mindset, key to delivering and communicating in a consistent manner.
- Strong experience with strategic planning, risk management, change management, and project management.
- Excellent written and oral communication skills.
- Self-driven, able to take ownership of release tasks and work proactively to resolve issues
- Experience with CI/CD systems including source control, build systems, automated test systems, and software delivery systems.
- Experience with Atlassian, Jira and Confluence is preferred.
DexCare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.
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