The Team:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The Opportunity:
Would you like the opportunity to work at a company that is revolutionizing the IT monitoring space? Datadog is seeking a highly motivated, results oriented individual to join our high-growth organization and world class presales team.
You will manage a team of talented Sales Engineers to help qualify and close opportunities with customers and partners. Coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs).
Take the lead technical role in your region supporting customer facing activities and engagements for key accounts. Enable a strong partnership between the SE team and other organizations within Datadog.
This is a hands-on coach/player management role.
You Will:
- Partner with Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
- Manage a team of Sales Engineers, helping to ensure customer success pre-sale;
- Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities.
- Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills.
- Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities.
- Deliver semi-annual performance reviews along with collaborating on and executing individual development plans.
- Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
You Are:
- 1 - 3 years of experience in an SE team lead or mentorship role.
- Ambitious and self-motivated with a high EQ.
- Highly coachable with a strong desire to improve and grow as a professional.
- Strong knowledge of current infrastructure and monitoring solutions and technologies.
- Passion and ability to educate customers on observability risks that are meaningful to their business.
- Ability to build and execute an evaluation plan with a customer.
- Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering.
- Ability to think creatively about a wide variety of challenges. You're going to find new things every day.
- Minimum of 3 years in a sales engineering role.
Bonus Points:
- Formal education and/or training in management skills or strategies.
- Previous experience working in a startup and/or fast-paced organization.
Why You Should Apply:
- Generous and competitive global and US benefits
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
About Datadog:
Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Datadog Boston, Massachusetts, USA Office
We are located steps away from Post Office Square. When we aren't eating locally catered lunches, food trucks & other restaurants are easily accessible!
Similar Jobs at Datadog
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
