Regional Channel Manager (West)

About Glia

Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.

Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.

The Role

Glia’s Regional Channel Managers are tasked with recruiting, enabling, and managing channel partners in their assigned territories.

As a Regional Channel Manager, you’ll manage existing channel partners as well as recruit and onboard new ones to drive channel sales in your designated territory. You will become a subject matter expert on Glia and all our products, leveraging your expertise to educate, train and capture mindshare with channel partners.

This is a West-focused territory role (Illinois through California). Candidates based in the Eastern U.S. will not be considered.

What you’ll do

• Becoming a go-to Glia expert for channel partners in your territory.

• Presenting the Glia company presentation and product demonstration to channel partners.

• Recruiting and onboarding new channel partners by providing product training and solution demonstrations.

• Building strong relationships with channel partners to uncover and drive new business opportunities.

• Overseeing the sales funnel to ensure that all opportunities move forward through the sales cycle.

• Working closely with marketing to build partner recruitment webinars and increase Glia brand awareness amongst the partner community.

• Being an integral part of GTM motions.

Requirements

• 3+ years experience in channel management and/or technology sales.

• Proven methodology to prospect and build a pipeline.

• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).

• Proven track record of sustained over performance against sales quota and pipeline goals.

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]