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Spectrum Health Systems, Inc.

Recovery Support Navigator Supervisor

Reposted 23 Days Ago
Be an Early Applicant
In-Office
01581, Westborough, MA
25-29 Hourly
Senior level
In-Office
01581, Westborough, MA
25-29 Hourly
Senior level
Supervise and support Recovery Support Navigator (RSN) staff, ensure RSN services meet program and DOC contractual standards, provide training, participate in quality improvement and compliance activities, manage documentation and electronic health record episodes, assist patients with resources and crises, and serve as point of contact in the Director's absence.
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Location: Statewide Corrections - Substance Use Disorder Treatment Services (SUDTS)

Schedule: Full-time. Monday-Friday 

Pay rate: $24.90-$28.51/hour


Benefits: 

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Recovery Support Navigator Supervisor is responsible for:

  • Supporting the Director of RSN services in ensuring RSN services are delivered in alignment with the RSN model and as contracted with the DOC
  • Providing ongoing training and supervisory support to RSN staff
  • Serving as a point of contact in the absence of the Director of RSN Services
  • Participating in QI and compliance activities such as record reviews, audits, site visits, etc.
  • Assisting with episode management in the electronic health record system
  • Completing all required documentation for services as required by Spectrum, DOC and all licensing, accreditation and regulatory bodies within established timeframes
  • Assisting patients with transportation and housing resources when needed
  • Demonstrating respect for supervisors, co-workers, patients, and others
  • Completing all outcome measurement tools and submits information timely as required
  • Demonstrating a satisfactory level of interpersonal skills to interact with patients, staff, families, vendors, and regulatory agencies
  • Attending and participating in regularly scheduled individual and group supervision meetings as directed
  • Providing documented supervision to RSN staff as directed by the Director RSN Services
  • Participating in multidisciplinary team treatment planning, case review and case conferences as necessary
  • Attending DOC facility access hour, fielding inquiries from the incarcerated population relative to SUDT services and logging all inquiries in the designated database
  • Assisting with crisis management and other emergencies as needed
  • Maintaining adequate knowledge of the program’s emergency preparedness plan and emergency procedures for both Spectrum and DOC

Qualifications

Qualifications:

  • A minimum of a high school diploma and supervisory experience required
  • LADCII, CADAC or bachelor’s degree in human services or related field or equivalent experience in the behavioral health field is preferred
     

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