Supports manufacturing quality through work instruction and calibration procedure development, training, audits, incoming inspection, final testing, non-conformance investigation, root cause analysis, corrective actions, SPC, quality trend analysis, and continuous improvement. Provides hands-on support across manufacturing, materials, engineering, and sales while maintaining ISO 9001 quality practices and calibration programs.
SUMMARY OF RESPONSIBILITIES:
The Quality Specialist's primary responsibilities include manufacturing process work instruction and manufacturing equipment calibration procedure preparation, training, and performance oversight, and continuous improvement. Additional responsibilities involve daily floor support of product non-conformance, root cause investigation, and proposing corrective solutions for QA Leadership and QA Engineering disposition. This role may cover areas of Weymouth Assembly/Inspection, and Rockland facility component manufacture/Inspection.
ESSENTIAL RESPONSIBILITIES:
- Provide “hands-on” quality assistance to Manufacturing, Materials, Product Engineering, and Sales, by applying knowledge and skills to develop, implement, and sustain process, product, and equipment performance.
- Perform Incoming Inspection and/or QC Final Test responsibilities during surge capacity as product demand requires.
- Basic understanding of manufacturing drawing interpretation.
- A detail-oriented work ethic is required to thoroughly evaluate and break down manufacturing issues with the drive to root out the cause(s) and propose corrective action.
- Apply problem solving methods, documenting findings, and organizing information into a logical report to achieve the most cost-effective outcome.
- An ability to communicate effectively with a range of audiences.
- An ability to function effectively on a team whose members together provide leadership, create a collaborative and inclusive environment, establish goals, plan tasks, and meet objectives.
- An ability to acquire and apply new knowledge as needed, using appropriate learning strategies.
- Participate in creating documentation, collecting, and analyzing non-conformance data quality trends associated with the Cost of Quality as an objective in the generation and implementation of defect-reduction programs. Acquire trend information from quality data systems and through frequent interactions with cross-functional team members.
- Support the company calibration program for production equipment.
SECONDARY RESPONSIBILITIES:
- Guide the training of personnel to meet company policies and standards to achieve best practice and continuous improvement.
- Audit internal department personnel to ensure the latest policies and procedures are effectively applied and maintained.
- Assist in the development and implementation of statistical process control.
- Perform other duties as assigned or as may be necessary.
QUALIFICATIONS:
- Three (3) to five (5) years of Quality or Manufacturing related experience.
- Knowledge of Microsoft Office (Word, Excel, Power point, Outlook).
- Understanding of Quality Control standards and problem-solving tools.
- Understanding of ISO 9001 Quality Management Systems or equivalent.
- Understanding of Statistical Process Control software and application.
PHYSICAL REQUIREMENTS:
Required to sit, stand, bend, and lift up to 50 lbs.
WORK ENVIRONMENT:
- Combination of Manufacturing and Office environment.
- Regular exposure to noise, dust, heat, cold and odors.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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