Public Relations & Communications Manager

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.

Manager, Pro Trading & Derivatives Communications

• The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.

• Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.

• Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.

• Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.

• Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.

• Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.

• Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.

• Additional duties and responsibilities as assigned.

• Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.

• Highly proactive, determined and results driven.

• Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.

• Experience working with a geographically dispersed workforce and managing complex communications challenges.

• Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.

• A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.

• Experience leading, mentoring and scaling communications teams

• Knowledgeable and passionate about the crypto industry

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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