Parachute Health Logo

Parachute Health

Provider Implementations Manager

Posted 8 Days Ago
Remote
Hiring Remotely in U.S.
75K-120K
Mid level
Remote
Hiring Remotely in U.S.
75K-120K
Mid level
Manage onboarding and training for healthcare systems, improve client processes, drive Digital Ordering growth, and collaborate on product feedback.
The summary above was generated by AI

Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death. At Parachute Health, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.
We’re leading the charge with a platform that is 10 times faster than the status quo. We connect with major hospitals, payors, and suppliers of life-saving products. Our vision of a “delightfully simple” digital ordering experience for clinicians pushes us forward to transforming the world of post-acute care.

We’ve built a strong network of clinicians, suppliers, health plans, and patients that we serve every day—but we’re ready to amplify our story in a bigger, more systematic way. That’s where you come in. 

What You’ll Do

  • Digital Transformations - Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard health systems and post-acute referrals to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
  • Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions. 
  • End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support 
  • Integrations - Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows
  • Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
  • Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective
  • New Product Launches - Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams

About You

  • Process oriented; develop roadmaps to operationalize account strategy
  • Problem solver; adaptable with a relentless solutions mindset 
  • Demonstrated leader and self-starter within a cross-functional team
  • Strong communicator who can extract and synthesize info from experts 
  • Customer-centric with expertise in account or client management 
  • Fast learner who can come up to speed on detailed topics quickly

Requirements

  • Passionate about improving patient outcomes in the healthcare space
  • Minimum 3-5 years in consulting or project-based work in healthcare
  • Customer-facing experience within healthcare, focusing on institutional players (hospitals, health systems, payors) preferred
  • Prior software or SaaS experience highly preferred 

Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company with the option to work at our office located in New York City
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement
  • Annual stipend for education and development

Base Salary

$75k-$120k

California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.

We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.


Top Skills

Digital Ordering
Ehr
SaaS

Similar Jobs

An Hour Ago
Remote or Hybrid
2 Locations
240K-359K Annually
Expert/Leader
240K-359K Annually
Expert/Leader
Fintech • Payments • Software • Financial Services
Lead the Sales Data Science team at Block, driving global operations, automation, and key stakeholder relationships to enhance sales effectiveness.
Top Skills: AirflowLookerModeNumpyPandasPrefectPythonSnowflakeSQLTableau
An Hour Ago
Remote or Hybrid
8 Locations
117K-161K Annually
Mid level
117K-161K Annually
Mid level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Evaluate acquisitions and partnerships, support transaction execution, conduct financial analysis, and deliver presentations to senior leaders.
Top Skills: BloombergEuromonitorFactsetFinancial Reporting ApplicationsMergermarketNielsen
An Hour Ago
Remote or Hybrid
Los Angeles, CA, USA
123K-223K Annually
Mid level
123K-223K Annually
Mid level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Territory Account Executive will engage local sellers, sell Square solutions face-to-face, generate leads, and exceed sales goals in their market.
Top Skills: Salesforce

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account