Sr. Digital Strategy Consultant

| Greater Boston Area
Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.
Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Summary:

This is a pioneering role within Acquia’s Professional Services organization, driving penetration and adoption of the Acquia Platform through strategic advisory services to make the product benefits tangible to customers, helping them derive real value from their product investments. The ideal candidate will be equally comfortable designing and crafting strategic services as they are delivering them and ultimately training others on the delivery of these services. A truly cross-functional role, this person will partner with product, sales and other team members in PS to craft and deliver holistic solutions. Candidates will have a strong background and proven track record in the creation of overall digital strategy, including roadmaps, and financial models supporting ROI.

The Sr. Digital Strategy Consultant will:

  • Focus on understanding the Client challenges and partnering with Solutions Architects, Sales, Account Management and Practice Managers/ Directors to craft the holistic Acquia solution, leveraging the full breadth products available in the Acquia Platform, including services.
  • Bring expertise in digital marketing, including personalization strategies and/or business strategy and deep knowledge of target vertical.
  • Lead Discovery Workshops and targeted strategy-focused workshops for the Acquia Platform or Digital Portfolio Assessments (presales and post-sales).
  • Explore underlying business and technical drivers opportunities, challenges and make recommendations and provide advisory services to our clients, creating models for success leveraging the Acquia Platform and services as appropriate.
  • Drive the development of services solutions to solve challenges for Client organizations primarily focused around the Acquia Platform.

Key responsibilities:

  • Establish a deep understanding of Acquia products and services including value propositions, targeted use cases and technical requirements
  • Support new business calls and Discovery engagements in both presales and paid services capacities
  • Deliver workshops, including general Discovery and targeted Discovery and product focused advisory
  • Lead strategy-focused client workshops and engagements focused on key platform initiatives
  • Partner with Sales, Solutions Architects, Solutions Director and Practice Director to craft the full breadth of Acquia solutions (products and services) to resolve the Client organization challenges
  • Partner with Solutions Director, Delivery Director, Engagement Manager, and Technical Architect in order to craft the delivery approach
  • Perform work with (internal and external) customer satisfaction in mind, while not compromising the integrity of the work
  • Go beyond day-to-day work to assist customers in a positive manner. Take initiative to improve outcomes, processes, or measurements.
  • Act as a Subject Matter Expert (SME) on a specific strategic aspect of digital marketing both internally and externally, contributing to Acquia’s marketing initiatives and participate in key industry events
  • Partner with Solutions Director to evolve Acquia’s value-add services offerings to support Acquia’s product roadmap
  • Drive and develop strategy-focused Services offerings to support Acquia engagement products 
  • Act upon the feedback received and thank people for their insight. Open to new ideas and listens to other people’s points of view.

Job Requirements:

  • 8+ years of marketing and/ or technical consulting experience in either an agency, product company or management consulting firm
  • Prior presales and sales support experience for professional services
  • Deep understanding of competitive landscape for CMS and web personalization tools
  • Deep expertise in one or more of the following areas:
    • Drupal and/or similar web content management systems
    • eCommerce trends, best practices, operations and product landscape
    • Personalization, content targeting and A/B testing practices
    • Business strategy and analytics, including the development of financial ROI models and strategic roadmaps
  • Vertical expertise in one of the following:
    • Financial Services
    • Life Sciences
    • Media and Entertainment
    • Commerce
  • BA/BS with an advanced degree preferred

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Location

Excellent, busy area close to Faneuil Hall with shopping and fun after-work options. Tons of varied and great lunch options - we have a great list!

An Insider's view of Acquia

What are some social events your company does?

The Boston office partnered with the Department of Children and Families to pair employees with the holiday wish lists of children in DCF care. In December, 2017, we helped fulfill the wishes of 200 children through gifts of toys and clothing.

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

I believe we will see even more significant technology-driven changes in our lives in the next decade or two . . . I am optimistic that the good in us will prevail and that we will achieve a more just society driven by technology. I am proud to be a part of the software industry which is a major factor in this technological advancement of humanity.

Radhika

Manager and Principal Software Engineer

How does the company support your career growth?

Our people are motivated by professional growth and development, and every day, there’s an opportunity to learn something new that can help you develop your career. We have a really strong peer-to-peer learning culture, and our internal mobility program encourages Acquians to explore new roles within the company.

Amy P.

Senior Director, Global Talent Development

What are Acquia Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Game Room
Stocked Kitchen

Additional Perks + Benefits

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity, six weeks of adoption leave paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, comfortable space, common areas, game rooms, and Mac computers.

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