SHYFT was founded on a simple yet powerful idea – through powerful analytics find meaningful patterns in complex data that impacts and shapes the future of healthcare. Over the last decade our technology has played a critical part in changing how companies connect and visualize healthcare information. As a leader in this quickly evolving industry, a career at SHYFT offers countless ways to make an impact in a fast growing company. 

Position Summary 

As a Solution Consultant on the Subscription team at SHYFT, you will work as part of a team supporting customers in Subscription engagements. The Subscription team’s focus is ensuring successful subscription engagements with customers. The team maintains & grows strong customer relationships, drives operational efficiency, and guides customers through Subscription enhancements of their configuration of the SHYFT platforms. The Subscription team is the consistent face of SHYFT to our customers and it is critical that the team deliver an amazing customer experience. 

We are seeking individuals who are enthusiastic about Customers and understand the challenges facing healthcare organizations. Our Implementation team members are driven, collaborative, embrace challenges, creative thinkers, and grounded in delivering the best possible value for the customer while not losing site of the importance of meeting internal metrics.

This role is located in Waltham, MA and reports into the Engagement Manager, Subscription.

Key Responsibilities:

• Individual contributor for SHYFT Subscription customer engagements 
• Responsibilities include process management, ad hoc analyses, solution QA, and documentation 
• Manage assigned work to project timelines. Escalate to the team when deliverables are in jeopardy.
• Be a proactive member of the team. Assist team members when possible. Identfy ways to improve Subscription Solution methodology, processes, and the customer solution.
• Learn the Subscription Solution methodology and project and customer management skills
• Gain subject matter expertise in the Life Sciences industry and the SHYFT products 

Position Requirements:

• BS/BA preferably in a quantitative field of study. Internship and/or professional work experience, especially in consulting, analytic or technical setting, is a plus. 
• Experience with Agile / Lean and SQL is a plus 
• Strong Excel skills 
• Eager to learn 
• Motivated self-starter and abiity to thrive in a high-growth and fast-paced work environment 
• Detailed oriented and take ownership attitude 
• High-energy team player with strong organizational skills, and ability to multitask 
• Data integration and analytics experience are desirable. Knowledge of and software tools/ database software is a plus. 

Benefits include:

• Competitive compensation 
• Employee Stock Program 
• Generous Rewards 
• 401K Matching 
• Medical 
• Dental 
• Vision 
• Paid Vacation/Sick Pay Program 
• Holiday pay 
• AD&D and Life Insurance 
• Company Outings/Social Events 

 SHYFT Analytics, a Medidata company, is the leading platform for commercial and real-world data analytics, with products designed specifically for the pharmaceutical, biotech, and medical device industry. SHYFT’s data analytics platform is the most efficient and scalable way to transform massive amounts of complex healthcare data into on-demand clinical and commercial insight. SHYFT is headquartered in Boston with offices in San Francisco and New York City. Learn more about SHYFT at www.shyftanalytics.com, or follow the company on Twitter @SHYFTAnalytics or LinkedIn.