Company Overview

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary

Summary: The Scrum Master at Nuance Healthcare is a servant-leader responsible for the division’s most sacred unit: The Scrum Team. The Scrum Master ultimately ensures that the Scrum Team understands and employs scrum, as defined by the Scrum Guide. They protect the team from unnecessary distractions, while working closely with the Product Owner to ensure that the team delivers committed incremental value.

Your responsibilities:

• Exude the five Scrum values of: Courage, Commitment, Openness, Focus, and Respect
• Organize and facilitate sprint planning, daily scrum events, sprint reviews, retrospectives, release planning, demos, and other Scrum-related events
• Track and communicate team velocity and sprint/release progress
• Remove or escalate impediments to the Development Team’s progress
• Prevent distractions that interfere with the ability of the team to deliver the sprint goal
• Is accountable for process documentation and continuously assess team processes for maximum flow
• Coach development teams on the core agile principles of collaboration, prioritization, accountability, transparency, and self-organization
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs
• Assist team with making appropriate commitments through story selection, task definition
• Adapting project plans, schedules, and resource assignments as required throughout pilot projects to respond to emerging requirements and risks
• Lives and speaks Nuance’s value statements, and helps the team live/speak these values through daily scrum behaviors

Requirements for the role:

• 5+ years as a scrum master running agile teams
• Agile certification is a plus, but experience is more important
• SAFe / Scrum@Scale Experience
• Excellent team player and team builder
• Ability to work with minimal supervision in a very dynamic and timeline-sensitive work environment
• Thorough understanding of agile software development methodologies, values, and procedures
• Excellent interpersonal skills, ability to work with diverse personality types
• Strong familiarity with modern engineering terminology, practices, and toolsets

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

Nuance Communications, Inc. (“Nuance”) is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Talent Acquisition Team and let us know the nature of your request and your contact information.