Scrum Master

| Greater Boston Area

At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Digital Experience team, part of MassMutual’s ETX organization, is comprised of collaborative, cross-functional, product centric groups who like to have fun, challenge each other, and are energized to create innovative solutions that exceed the changing needs of our customers. We design, build, and support all of MassMutual’s customer-facing digital assets.

To help us achieve our mission, we are hiring Scrum Masters to join our team.

What great looks like in this role

Our ideal Scrum Master candidate is team-oriented, possesses excellent communication skills, and is skilled in and champions Agile concepts and practices. Managing all facets of agile project delivery including, but not limited to, sprint planning, scrum execution, team organization, project risk assessment, implementation and reporting.

You’re also team-oriented and take a collaborative approach to working with others. With a flat leadership structure, the opportunity for flexibility within role, and development into other areas is a core reason most people desire to work in Digital Experience at MassMutual.

Objectives of this role

  • Successfully lead and manage all facets of agile project delivery including, but not limited to, sprint planning, scrum execution, team organization, project risk assessment, implementation and reporting.

  • Primary point of accountability to business sponsors and other parties for Agile execution of multiple large projects or medium to large programs that support complex enterprise or strategic corporate goals and where scope is subject to change, contains high complexity and high degree of risk, a large number of resources, and complex organizational change issues. 

  • The project/program will span multiple IT and/or business areas. Projects / programs will be concurrent and/or overlap. 

  • Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure continuous delivery of quality features within scope and budget.

  • Work with a high degree of autonomy and applies industry leading project and program management knowledge, skills, tools and techniques to project deliverables, processes, communications and presentations in order to meet or exceed stakeholder needs and expectations.

Daily and monthly responsibilities

  • Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s) (provides updates dates, targets, etc)

  • Develop, manage, monitor and report on all project/program tasks, activities, expectations, controls and deliverables

  • Apply, promote and contribute to Agile delivery methodologies, standards and tools

  • Interacts regularly with executives and/or key customers to provide consultation, influence, resolve complex issues and provide insight into commitments, targets and progress

  • Remain focused on big picture and prioritize competing responsibilities

  • Develops high performing project teams, setting a positive tone and leading by example

  • Proactively removes blocker/barriers enabling project team to complete objectives

  • Drive and influence decisions

  • Drive lessons learned and knowledge retention for future use

  • Acts as an Agile mentor/coach to other Scrum Masters or any Agile role

Skills and qualifications

  • 5 years of technical project management experience

  • Has a significant technical or insurance/financial industry background

  • Highly seasoned individual contributor with specialized skills and knowledge

  • Authorized to work in the United States without sponsorship now or in the future

Preferred qualifications

  • Bachelor’s degree

  • 8 years of technical project management experience

  • Subject matter expertise in one of the following business areas; Identity Access Management, Insurance Operations, Retirement Services Operations, Plan Administration, Record Keeping

  • Experience managing projects in one of the following areas; Data Warehousing, Mobile, Web technologies (React)

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We currently have Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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