Project Manager at MassMutual

| Greater Boston Area
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Job Description

THE TEAM:

The Site Reliability Engineering team is responsible for building out reliable, scalable architecture with in Cloud Based environments to enable our development teams. We do this with infrastructure-based work in small, high caliber teams. The team is comprised of site reliability engineers and cloud operations engineers across multiple offices and remote.  Culturally, we look for individuals with a strong inclination for learning and from a variety of backgrounds that challenge each other openly, regardless of level or role on the team. We operate using conceptual thinking, logic and data driven analysis. We embrace diversity in all of its forms, require respect and look to have fun.

THE JOB:

The MassMutual Site Reliability Engineering Team is seeking an outstanding Project Manager. This individual will help deliver innovative, scalable solutions and enhancements aimed at transforming the insurance industry. The Project Manager will be expected to focus on meeting the needs of both external and internal customers, working closely with data engineers, business analysts and other functional managers to successfully drive projects and process execution. The Project Manager will be responsible for managing all facets of agile project delivery. In addition, the Project Manager will take on broader responsibilities, such as providing input to roadmaps for capacity planning or assisting in consolidating and prioritizing requirements from various groups. This position will also be responsible for communicating cost reports and invoicing to our senior stakeholders across the organization. You must possess a solid understanding of Agile methodology and associated tools. The expectation of the Product Manager includes adept at problem solving, effectively communicating, and having structured thinking.

WHAT YOU WILL DO:

•Lead broad scope projects that have medium to long-term focus of varying duration, size, and complexity

•Serve as a conduit of knowledge between functional and technical teams, engaging with all levels across the enterprise, connecting needs to capabilities and setting expectations

•Navigate ambiguity to deliver results

•Elicit, translate and simplify requirements

•Document and organize acceptance criteria for user stories

•Manage budget, timeline, resources and scope through prioritization throughout the course of all assigned projects

•Lead project teams during all phases of the development life cycle including requirements gathering and analysis, design, build, pilot, implementation and continuous service

•Facilitate client and project team interactions including: scrums, sprint planning, sprint retrospectives, sprint reviews, incident management and release management

•Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business

•Drive lessons learned and knowledge retention for future use

•Remove blockers/barriers to enable project team to complete objectives no matter how difficult; drive and influence decisions

• Motivate teams to work together, communicate, and deliver by developing a high performing team, setting positive tone and leading by example

•Demonstrate proven capability to be disciplined and flexible at the same time

WHAT YOU WON’T DO:

•Large amounts of computer programming

•Manipulation of large data sets

•Sit in solitude at your desk

WHAT YOU NEED:

•Bachelor’s Degree (Master’s Degree Preferred), preferably in Business, Project Management or an analytical field such as Economics, Mathematics, Engineering, Computer Science

•3+ years managing and driving the execution of complex, cross functional, strategic based project experience

•Excellent interpersonal communication, conflict management, coordination, and planning skills with cross functional teams

•Skilled in applying judgment to balance process compliance with achievement of business objectives

•Strong organizational skills and detail oriented

•Ability to assess a project's scope and the team's ability to execute

•Outcome oriented with the ability to drill down from the big picture to process details

•Outstanding communication skills, including handling executive communication

•Strong leadership skills and ability to influence others

•Ability to collaborate across diverse teams and organizations

•Proficient with project management tools and techniques, such as Jira, Confluence, Scrum and Kanban

•Agile certification or experience

•Experience leading cross functional product/ project teams to execute and achieve success on complex, high value deliverables

•Former technical experience is preferred, such as working with data engineering/science/analytics teams or experience developing and/or deploying

•For this position, candidates must be authorized to work in the United States without requiring visa sponsorship

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
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    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
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    • Ruby on RailsFrameworks
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    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
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    • LookerAnalytics
    • IllustratorDesign
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    • PhotoshopDesign
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    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail

Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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