Manager of Technology Partnerships at Hopper

| Greater Boston Area
!Sorry, this job was removed at 11:30 a.m. (EST) on Tuesday, February 4, 2020
ABOUT HOPPER
At Hopper, we’re on a mission to make booking travel faster, easier, and more transparent. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing travel app -- one that enables our customers to save money and travel more. With over $235M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its path toward becoming the go-to way to book travel as the world continues its shift to mobile.
Recognized as the fastest-growing travel app by Forbes and one of the world’s most innovative companies by Fast Company two years in a row, Hopper has been downloaded over 40 million times and has helped travelers plan over 100 million trips and counting. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019, the Google Play Award for Standout Startup of 2016 and Apple’s App Store Best of 2015. 
Take off with us!
THE ROLE
The Hopper Air Supply team is responsible for providing Hopper users the fares and other products from airlines across the globe. We are seeking an energetic Account Manager to oversee business relationships with important technology partners such as the Global Distribution Systems from whom we source our airline products. 
The Manager will oversee commercial and operational opportunities and be the point of coordination between the partners and many Hopper stakeholders. He or she will own contract negotiations and product evaluations to ensure we are maximizing our revenue and minimizing our costs vis a vis these partners. To thrive in this role you must be a strong communicator, very analytical, and able to understand complex technology concepts. Demonstrated experience managing large and small business partnerships is required.

IN THIS ROLE, YOU WILL:

  • Negotiate new and renewal contracts with Hopper’s airline distribution technology partners 
  • Maintain a deep understanding of each partner’s products, systems and capabilities to maximize Hopper’s value from each
  • Coordinate opportunities vis a vis each partner with Hopper’s operations, customer support, product, technology, and finance teams
  • Seek new partnerships to further enhance Hopper’s air supply
  • Analyze revenue and cost metrics with each partner to ensure contract adherence and financial viability
  • Partner with Hopper data scientists to gain a deep understanding of Hopper’s supply competitiveness and the impact of product initiatives to our bottom line
  • Craft business cases to qualify and quantify incremental opportunities with our tech partners
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Provide information for management by preparing short-term and long-term revenue forecasts and product performance reports

A PERFECT CANDIDATE HAS:

  • A passion for Hopper’s mission to build the most customer centric travel marketplace on Earth
  • A four year college degree
  • At least 3 years managing business partnerships at a technology or travel company
  • A proven track record of successfully closing deals with large, enterprise businesses
  • Technical depth to enable productive collaboration with world-class engineers and data scientists
  • Highly proficient analytical abilities to draw accurate conclusions from data and adjust strategy accordingly
  • Excellent writing skills to construct compelling business cases both in-person and in-writing
  • Aptitude to work in a dynamic, changing business that operates as a very fast pace
  • No ego. Strong focus on doing what is right for the customer and the company
  • Experience with GDS, CRS, airline, hotel and/or other travel systems a plus

BENEFITS
Well-funded and proven startup with large ambitions, competitive salary and stock options
Dynamic and entrepreneurial team where pushing limits is everyday business
100% employer paid medical, dental, vision, disability and life insurance plans
Access to a 401k (US) or Retirement Savings Plan (Canada)
Easy commute with a paid-for public transportation or parking pass
IATA Travel Agent Card for discounts in the travel industry
Fully stocked kitchen with: coffee/tea, beer, bagels and snacks (both healthy and not-healthy)
Team lunches, offsite activities and much more!

Read Full Job Description

Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases

Location

275 Third Street, Cambridge, MA 02142

What are Hopper Perks + Benefits

Hopper Benefits Overview

Stay healthy
Full medical, dental, and vision benefits. Life insurance. Long and short-term disability plans. All on us.

Get paid
Competitive salary. Company stock options. Commuter benefits. 401(k) and RSP retirement savings plan.

We take food seriously
Catered lunches, Montreal bagels, kombucha on tap, craft beer, endless snacks, espresso machine

Learn something new
At-work French classes, book clubs, board game nights, forensic Fridays, lunchtime debates, table time

Be yourself
Casual work environment, loft-like workspaces, slack channels for every interest group

Take off
Flexible work schedule and vacation plan. Emergency travel assistance. IATA card.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2000 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Hopper's health insurance policy covers up to 100% of out of pocket expenses - plus we reimburse anything payed into the deductible!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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