Ecommerce Analytics Program Manager

| Greater Boston Area

Our Opportunity:

The Chewy Ecommerce Analytics team is looking for an experienced Ecommerce Analytics Program Manager to own our web analytics tool implementations and vendor relationship in our Boston, MA location. In this role, you will work closely with analysts, developers, the Business Intelligence team and vendors to implement and maintain our analytics tagging infrastructure. You’ll play a key role in ensuring that customers across Chewy are able to make decisions using accurate, timely data. The ideal candidate is a Google Analytics guru with significant experience architecting and implementing GA 360 in an ecommerce setting.

What you'll do:

  • Work with stakeholders across the company to understand use cases that drive tagging requirements.
  • Manage day-to-day vendor relationships with Google and mParticle.
  • Maintain, audit and continually improve the analytics implementation across digital properties.
  • Ensure the analytics implementation provides crystal-clear visibility into the impact and value of new features and functionality.
  • Partner with analysts to tag new features and functionality and perform UAT.
  • Maintain updated documentation on tagging.
  • Partner with BI team to manage analytics projects through their lifecycle.
  • Implement tagging through Google Tag Manager and mParticle as appropriate.
  • Train internal clients on usage of GA data and interface.
  • Position may require travel.

What you'll need:

  • 5+ years experience managing Google Analytics 360 implementations at an online retailer or agency/consultancy.
  • Deep experience implementing enhanced ecommerce tracking across web, mobile and apps.
  • Familiarity with JavaScript/HTML preferred.
  • Experience working in an agile environment preferred.
  • Expertise with Google Tag Manager, mParticle or a similar tag manager.
  • Ability to juggle multiple competing priorities and effectively manage time.
  • Motivated self-starter, comfortable operating in a highly ambiguous environment with little direction.
  • Experience working with developers to define requirements, implement code and validate data.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
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    • dotCMSCMS

Location

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

An Insider's view of Chewy

How would you describe the company’s work-life balance?

It's refreshing being a part of a team dedicated to getting the job done, without quilting you into extra hours. While we are in the retail space, we are always supportive of the team's needs. I don't feel guilty about asking for help if I'm pressed for time and need to get back to my family. The flexibility around working from home has been great

Marcus

Senior Product Manager

What projects are you most excited about?

Our team loves working on new app features that are requested by our customers! We get the most excited when our app users send us a request and then that idea comes to life in the next app update. We take our customer’s feedback very seriously!

Eliza

Mobile Product Manager

How has your career grown since starting at the company?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What are Chewy Perks + Benefits

Chewy Benefits Overview

We got you covered when it comes to competitive salaries, unlimited time off, medical & dental insurance, 401k and happy hour. True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents. Of course, the biggest perk is being able to work alongside smart, driven and passionate team members who are changing the world every day.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
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