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Commercial Operations Program Director

| Greater Boston Area
Who we are
Drizly is the world’s largest alcohol marketplace and the best way to shop beer, wine and spirits. Our customers trust us to be part of their lives – their celebrations, parties, dinners and quiet nights at home. We are there when it matters - committed to life’s moments and the people who create them. We partner with the best retail stores in over 100 cities across North America to serve up the best buying experience. Drizly offers a huge selection and competitive pricing with a side of personalized content. That is what we do. Who we are is a different story.
We are more than just another tech company. There is an intellectual curiosity that occurs at Drizly. We have a desire to question, to understand, to figure it out. Bottom line, we solve it. We value not just the truth but the process to get to the truth, to deliberate, decide and then act. Most importantly, we care. We care about our customer. We care about our company. We care about our team. There will be long days and incredible challenges.
We are blazing a trail in an industry that hasn’t changed in nearly a century, and that doesn’t scare us (well, not all the time) -and even when it does, it doesn’t stop us, it energizes us.
Do you see yourself here? Read on.
Who you are
In this role you will be responsible for investigating and answering the tough questions that can unlock growth for Drizly and partner retailers. The Commercial Operations Program Director position supports internal groups who work with retailers, customers, and partners by developing strategic vision based on data and implementing tests and initiatives. In this position, you will be working on things from ensuring deliveries arrive on time and strategizing how to set up for optimal geographic coverage, all the way to determining what the best product mix is and how we can help partners improve operations with data. A successful candidate will have strong business and technical acumen, as well as a desire to actively solve problems, the ability to implement solutions, and strong communication skills.

In this role you will:

  • Partner across the Commercial Operations group (including Customer Experience, Account Management, and more) to develop analyses that lead to actionable insights that accelerate growth.
  • Prioritize and project manage team activities, working collaboratively on data needs with cross-functional groups.
  • Coordinate between Operations and Analytics groups to facilitate data access and inclusion in all decisions and strategy.
  • Work with several large and complex SQL databases.
  • Answer near term questions with data and testing as well as contribute to long term Operations strategy and vision for partner relationships.
  • Know the numbers behind the business inside and out; serve as the subject matter expert for all internal stakeholders.
  • Mentor Operations personnel and assist them in advancing their data understanding and capabilities.

You would be great for this role if you have/ are:

  • 4+ years of experience implementing tests and solutions in a B2B or marketplace environment
  • Experience working directly with data in a business intelligence, data science or engineering role
  • Positive, people-oriented, and energetic attitude
  • Analytical, creative, and innovative approach to solving problemsStrong written and verbal communication

The Good Stuff:
Competitive salary
One-on-one professional coaching with external expert
Health, Dental and Vision Insurance
Flexible vacation policy
Commuter benefits 401(K) Plan
Added perks
You do you.
Drizly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • DomoAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

334 Boylston Street, Boston, MA 02116

An Insider's view of Drizly

What’s the vibe like in the office?

Working at Drizly is unlike anywhere I have ever worked before. We are a welcoming bunch of super intelligent people that are all working towards the same goals. We have a lively and dynamic atmosphere where we encourage people to truly be themselves. We have a ton fun, but we do what we're here to do- make Drizly the option for alcohol, period.

Shawn

Account Executive

How do you collaborate with other teams in the company?

I work closely with the product and engineering teams on a daily basis to design features for the people who use our products. I often loop in other teams to get their expertise on our users and different parts of the business. Everyone is constantly striving to make improvements and I get great ideas from people on every team at Drizly.

Annalyse

Product Designer

How has your career grown since starting at the company?

I identified a need for deeper knowledge of alcohol when I joined Drizly’s Customer Experience team 2 years ago. With the support & encouragement of my team, I became our first Certified Cicerone® taking a new role in Category Management. Now I'm leveraging my unique experience to help build the best-in-class catalog for alcohol one beer at a time.

Talia

Merchandising Associate

How do you make yourself accessible to the rest of the team?

It’s important to me to work in common areas and talk travel, family life or the latest shows I have been watching to ease any anxiety that may exist between employees and me as a Lawyer. I think people are more comfortable asking me questions about laws, compliance, and policies when they know they can approach me about the non-legal issue, too!

Nidhi

SVP and General Counsel

How has your career grown since starting at the company?

I have helped out on the frontend, been on our infrastructure team, and worked extensively with our Rails API. In all of these roles I got to learn while doing high impact work. More recently, I was given the opportunity to be a technical lead. Drizly has made me a solid generalist that can help drive a startup’s tech forward.

Will

Senior Software Engineer

What are Drizly Perks + Benefits

Drizly Benefits Overview

At Drizly we believe people are our greatest asset and we’re building an environment where our team can authentically do their best work. As the business grows, we recognize the value of investing in our people through benefits that support their day to day at Drizly to greater perks that foster their life outside of work.

Culture
Friends outside of work
Eat lunch together
Team owned deliverables
Open office floor plan
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Drizly hosts company outings Quarterly.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted once per week.
Professional Development Benefits
Diversity Program
Lunch and learns
Drizly hosts lunch and learn meetings once per month.
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