Are you an extraordinary Benefits Program Manager? If so, we are looking for someone with your skills to support Everbridge’s scale and take our benefits programs to the next level! We are apassionate and persevering team that aims to be better every day, in an environment that is fast-paced and customer-focused, and with an approach that is transparent and forthright. As a Benefits Program Manager, you will be responsible for working with and collaborating cross-functionally with Global Total Rewards & Operations, Global Talent Acquisition and HR Business Partner teams to think about global people issues impacting scale, process and company growth. 

The Value You’ll Deliver:

• Manage, design and implement innovative health & welfare programs globally
• Compliance management, including but not limited to: SOX, SSAE16, Health & Welfare and STD 5500 filings, STD 5500 audit, annual legal notice distribution and/or posting, 1094/1095 reporting, PCORI & Transitional Reinsurance Fee filing, CMS creditable coverage disclosure, HIPAA, Non-Discrimination testing, and regular plan audits
• Administer all benefit programs, including but not limited to medical, dental, vision, life, disability, FSA, HSA, EAP, COBRA, 401(k), leave of absence, time off and identify areas for process optimization
• Create/maintain benefit policies and provide recommendations on best practices
• Develop metrics and reporting for the purpose of ensuring program effectiveness and plan design
• Manage carrier relationships to achieve optimal productivity and participant experience
• Lead open enrollment, including HR system administration, data accuracy of benefit information, event planning, program renewals, communications, etc.
• Partner with HR Business Partners to identify employee benefit needs, support programs, and process improvement
• Participate in external professional organizations to keep informed of trends, best practices and compliance requirements
• Subject matter expert and key point of contact for escalations and case resolution
• Design and implement effective benefits education programming and communications to engage our employees

The Skills & Experience You’ll Bring:

• Bachelor's Degree with at least 5 years experience managing the benefits function including design, administration, compliance and communication
• Strong skills in project planning and vendor management
• Ability to work effectively across internal teams, communicating clearly and comprehensively to meet project deadlines
• Highly organized with the ability to manage multiple high priorities in a fast-paced environment
• Strong analytical skills and the ability to develop comprehensive analysis with a zeal for accuracy
• Highly effective verbal and written communications skills to collaborate, develop partnerships and encourage trust of vendors, managers and all team members
• Extensive knowledge of regulatory requirements and ability to assess and align current programs for compliance
• Experience in a high-tech company with rapid growth a plus
• Ability and desire to be self-sufficient, take initiative and be proactive
• Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) designation is a plus